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System76 Gazelle Professional Laptop Review & Giveaway

October 22, 2012
System76 Gazelle Professional Laptop Review & Giveaway

System76 Gazelle Professional Laptop: A Comprehensive Review

The System76 Gazelle Professional laptop receives a rating of 10.0 out of 10, based on overall performance and user experience.

Exceptional Performance and Compatibility

In my assessment, the System76 Gazelle Professional is truly outstanding. It delivers the processing capability needed for demanding tasks, coupled with a battery life that sustains productivity for considerable periods. Crucially, it offers full hardware support out of the box.

For Linux enthusiasts who have encountered hardware compatibility challenges, acquiring a laptop engineered specifically for Linux represents an optimal solution.

Addressing Linux Hardware Support Issues

As a dedicated Linux user, I’ve been keenly following the development of laptops designed to seamlessly operate with Linux. My personal laptop previously exhibited some unresolved minor issues.

This interest prompted the purchase of a 15.6-inch System76 Gazelle Professional laptop for evaluation.

Exclusive Giveaway Opportunity

We are hosting a giveaway! One fortunate reader will receive a brand new System76 Gazelle Professional laptop, valued at nearly $1000. Review this article to learn more about this Linux-optimized laptop and then participate in our giveaway for a chance to win.

The Challenge of Hardware Support in Linux

A significant hurdle for Linux adoption is the potential for incomplete hardware support. While the range of compatible hardware expands continuously, functionality is contingent upon driver availability.

Waiting for potential driver updates to the Linux kernel can be a lengthy process. This can be frustrating for users who require immediate functionality.

The Advantage of Linux-Specific Hardware

If you are a Linux aficionado and prioritize guaranteed hardware support, the most effective approach is to invest in a system specifically designed for Linux operation. This ensures a smooth and trouble-free experience.

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System76: A Linux-Focused Computer Company

System76 is a computer manufacturer dedicated to creating hardware with guaranteed Linux compatibility. The company achieves this by carefully selecting components known to function seamlessly with various Linux distributions.

This curated approach eliminates the need for users to independently source and assemble compatible parts. While desktop computers and servers generally present fewer compatibility challenges, System76’s primary advantage lies in its laptop offerings.

Due to the inherent difficulty in upgrading or modifying laptop components – beyond storage and memory – ensuring full Linux support at the point of purchase is crucial. System76 addresses this need by providing pre-built laptops specifically designed for a flawless Linux experience.

The company’s headquarters are located in Colorado, with additional build locations facilitating shipments to customers across numerous international markets.

Competition in the Linux Hardware Space

System76 is not alone in providing Linux-centric computer solutions. ZaReason represents another significant player in this market.

ZaReason extends its support beyond Ubuntu, encompassing a wide range of distributions, including both Debian-based and independent systems. Furthermore, some users consider Lenovo computers to be competitive alternatives.

Many Linux enthusiasts report successful experiences running their preferred distributions on Lenovo hardware, making them a viable option for those seeking Linux-compatible machines.

  • System76 focuses on complete system builds with guaranteed Linux support.
  • ZaReason offers compatibility with a broader spectrum of Linux distributions.
  • Lenovo provides hardware often reported as compatible by the Linux community.

Ultimately, the choice between these providers depends on individual needs and preferences regarding distribution support and hardware customization.

System Specifications

This review focuses on a System76 Gazelle Professional laptop received for evaluation, and begins with a detailed look at its customized specifications. At its core is an Intel 3rd Generation (Ivy Bridge) Core i7-3630QM processor, clocked at 2.4 Ghz with a boost capability up to 2.8 Ghz.

The laptop features a matte 1080p display, notable for its wide 95% NTSC color gamut. It is equipped with 4 GB of 1600 Mhz DDR3 RAM, which is expandable up to 16 GB using two 8 GB modules.

Storage and Connectivity

Data storage is provided by a 750 GB hard drive, though various upgrade options, including Solid State Drives (SSDs), are available. An integrated SD card reader facilitates easy data transfer.

Connectivity options include an Intel Centrino Advanced-N 6235 - 802.11A/B/G/N Wireless LAN + Bluetooth Combo Module, ensuring robust wireless performance.

Multimedia Features

The System76 Gazelle Professional also incorporates a 1.3MP webcam for video conferencing. A CD/DVD-RW DL drive is included for optical media support.

Audio is handled by THX TruStudio PRO speakers, designed to deliver a high-quality sound experience. Considering these specifications, particularly in contrast to a laptop three years older, the hardware is quite substantial.

The total cost of this configuration, excluding shipping and any applicable taxes, was $998.

Packaging

The laptop’s packaging was straightforward in its design. A brown cardboard box served as the outer shipping container, within which resided another brown box featuring a plastic carrying handle and basic graphic elements.

Inside this inner box, the laptop itself was carefully protected by pink anti-static wrapping and two styrofoam cushions.

A dedicated compartment adjacent to the laptop held the power supply and its accompanying cord. This constituted the entirety of the included accessories, proving sufficient for initial setup.

After removing the laptop from its protective anti-static bag, it was observed that plastic sheets were affixed to its surfaces.

These sheets were applied to safeguard against dust accumulation and fingerprints on the screen and other sensitive areas.

Upon initial opening of the laptop, a single sheet of paper is revealed. This document provides essential support information from System76.

Additionally, two stickers proclaiming “Powered by Ubuntu” are included for users who wish to display their operating system preference.

While I personally prefer a clean, sticker-free aesthetic, others may appreciate the inclusion of these branded stickers.

Design

A closer examination of the System76 Gazelle Professional laptop reveals a high level of build quality. While it doesn't replicate the MacBook's aluminum unibody construction, utilizing robust plastic instead, this distinction is unlikely to be a concern upon handling the device.

The laptop’s rear screen panel features a textured, brushed-aluminum finish, contributing to a premium aesthetic. The System76 branding is subtly applied, being embossed rather than simply printed, and appears to withstand typical wear and tear.

The overall design conveys a sense of durability and quality, despite the use of plastic in its construction.

The embossed lettering demonstrates attention to detail in the manufacturing process.

Keyboard

The keyboard represents a significant advancement in user experience. Its keys are generously sized, offering a satisfying tactile response with each press, and overall provide a pleasurable typing experience. The key separation is notably improved compared to older, more compact laptop keyboards, facilitating accurate input.

Furthermore, the keycaps’ design incorporates a protective layer between the keys, effectively preventing dust and debris accumulation both on the keyboard surface and within the underlying mechanism.

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Acknowledging user preference, System76 provides an Ubuntu sticker to replace the conventional Windows key. While backlighting for low-light conditions and a printed Ubuntu logo directly on the key would be welcome additions, the current implementation is highly satisfactory.

The palm rest area features a subtly textured, brushed-aluminum finish. This design choice enhances comfort and provides a secure grip during extended typing sessions, minimizing slippage.

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Trackpad Experience

Initial use of the trackpad may feel somewhat unusual due to the complete absence of physical boundaries. This seamless surface requires a brief adjustment period.

However, after familiarization, operation becomes quite pleasant. The trackpad incorporates a single, elongated button for both left and right-click functionality.

Within Ubuntu’s configuration options, users can customize gestures. This includes assigning a right-click action to double-taps or two-finger taps on the trackpad surface.

Customization Options

By default, the laptop is configured for two-finger scrolling in both vertical and horizontal directions. These scrolling preferences are fully adjustable to suit individual user needs.

Customization allows for a tailored user experience, optimizing trackpad control.

system76-gazelle-professional-laptop-review-giveaway-8.jpgSystem76 Gazelle Professional: Build and Quality

The System76 Gazelle Professional laptop demonstrates a high level of build quality. Its construction feels exceptionally robust, inspiring confidence in its durability even under demanding use.

Four rubber feet are strategically positioned at each corner of the base, providing excellent stability on flat surfaces. This design prevents unwanted wobbling during typing, a common issue experienced with some other laptops.

Thermal Management and Noise

The laptop’s cooling system is thoughtfully engineered for efficient air circulation. Exhaust vents are located on the left side, a preferable placement to rear-mounted exhausts for many users.

During typical operation, the device may become slightly warm to the touch. However, the cooling fan operates with remarkable quietness.

While the fan noise increases under heavy load, it remains within a comfortable and acceptable level. A minor drawback is that the left palmrest area can experience a slight temperature increase.

Despite this, the warmth is not distracting or uncomfortable during extended use. The overall thermal performance is well-managed, balancing cooling efficiency with quiet operation.

Ports and Connectivity

The laptop offers a comprehensive selection of ports for connecting various peripherals. The left side features the power input, a VGA port for legacy display connections, an Ethernet port for wired networking, and an HDMI port for modern displays.

Additionally, two USB 3.0 ports, identified by their blue color, are present alongside an eSATA port and a convenient SD card reader. The exhaust vent is positioned below these ports, ensuring efficient cooling.

Notably, cables connected to these ports remain cool to the touch during typical use. Even under sustained, demanding workloads, they only become slightly warm, posing no functional concerns.

Right-Side Ports

Moving to the right side, users will find an optical drive – a CD/DVD drive or a configurable alternative. A single USB 2.0 port is also included, alongside the standard headphone and microphone jacks.

For security, a Kensington lock port is strategically located on the rear, right side of the battery, allowing for physical tethering of the laptop.

Speakers

The System76 Gazelle Professional incorporates THX TruStudio PRO speakers, positioned on the laptop's front side, beneath the palmrest area. This placement is near the typical wrist resting position during use.

While the speakers offer adequate performance, they aren't exceptional. Their location, however, presents a slight drawback.

Positioned on the front edge, the sound output can become somewhat muffled when the laptop is used on a lap rather than a stable, flat surface.

Even when placed on a flat surface, complete clarity isn't achieved, though the audio quality remains sufficient for general use.

The speakers provide a reasonable volume level, but a marginal increase would be beneficial. If audio fidelity is a primary concern, external headphones or speakers are recommended.

Although the speakers represent a minor point for improvement, they are still considered acceptable overall. Users prioritizing high-quality audio will likely opt for external solutions regardless.

Speaker Placement Considerations

  • Location: Front-facing, under the palmrests.
  • Impact: Potential for muffled sound when used on a lap.
  • Quality: Decent, but not outstanding.

Ultimately, the speakers on the System76 Gazelle Professional fulfill their function, but don't represent a standout feature of the device.

Display Quality

The visual experience offered by this system’s screen is exceptional, potentially surpassing those found on many other laptops. Featuring a Full HD 1080p resolution, the display delivers remarkable clarity and detail.

Its ability to reproduce 95% of the NTSC color gamut results in vibrant and accurate colors. This wide color range is particularly beneficial for tasks requiring color precision.

Anti-Glare Matte Finish

A matte screen finish is incorporated to minimize reflections from sunlight or indoor lighting. This feature significantly enhances visibility in various environments.

The screen’s backlight is highly adjustable, providing a wide range of brightness levels. It can be dimmed for comfortable viewing in low-light conditions, yet remains perfectly readable.

Conversely, the brightness can be increased to a remarkably high level, ensuring excellent visibility even in brightly lit spaces. It's important to note that higher brightness settings will naturally consume more battery power, giving the user control over their preferences.

Performance Capabilities of the System76 Gazelle Professional

The System76 Gazelle Professional laptop delivers exceptional performance. Its powerful Core i7 processor immediately demonstrates its capabilities upon initial use.

Having previously utilized a 2 Ghz dual-core AMD processor, the contrast with this new system is remarkably significant. It handles demanding tasks effortlessly, exhibiting no performance bottlenecks.

Graphics and Visual Output

This laptop doesn't incorporate a discrete graphics card; instead, it leverages the Intel HD 4000 graphics integrated within the processor.

Although some users may express reservations about relying solely on integrated graphics, the HD 4000 series provides a surprisingly satisfying experience. It comfortably supports dual 1080p displays – the laptop’s built-in screen and an external HDTV – simultaneously.

Energy Efficiency and Battery Life

Despite its considerable processing power, the system maintains impressive energy efficiency. This is largely attributable to the processor’s Ivy Bridge architecture and associated advancements.

Interestingly, the battery capacity, measured in Wh, is slightly smaller than that of my previous laptop. However, due to the processor’s efficiency, the Gazelle Professional achieves approximately three times the battery life.

  • The Core i7 processor provides a substantial performance upgrade.
  • Intel HD 4000 graphics are capable of handling dual 1080p displays.
  • Ivy Bridge architecture contributes to excellent energy efficiency.

The combination of power and efficiency makes the System76 Gazelle Professional a compelling choice. It offers a significant improvement in both performance and usability.

Battery Performance

The battery life offered by this laptop is reasonably good. During typical use, approximately 3.5 hours of operation can be achieved while browsing the web at the minimum screen brightness.

While this configuration doesn't necessarily prioritize extreme portability, the included power adapter provides a convenient solution. Considering the laptop’s processing capabilities, its battery endurance is notably efficient.

Usage Considerations

  • The stated battery life is based on web browsing at the lowest brightness level.
  • Power cord usage extends operational time for increased mobility.
  • The laptop delivers commendable battery performance given its power.

It’s important to note that battery performance can vary depending on the tasks being performed. However, for general use cases, the battery provides a sufficient runtime.

Power management plays a key role in maximizing battery life. Adjusting screen brightness and closing unused applications can significantly extend the time between charges.

Linux Distributions

System76 laptops are shipped with Ubuntu as the default operating system. This selection was made due to Ubuntu’s widespread adoption and the robust financial support provided by Canonical.

Ubuntu ensures comprehensive hardware compatibility through its integrated drivers, supplemented by a System76-specific package addressing any remaining requirements, like backlight management.

While Ubuntu is the standard, users retain the flexibility to install alternative distributions. However, utilizing the specialized System76 drivers may not be possible with other operating systems.

It's anticipated that these System76 drivers will eventually be integrated into mainline Linux kernels, rendering them unnecessary in the future. Distributions focused on the latest software, such as Fedora, are expected to function without issue.

Recovery Options

Unlike traditional methods, a physical recovery disc isn't provided. Instead, a dedicated recovery partition is pre-configured on the system.

This integrated recovery partition allows for a full system restoration directly from the laptop, eliminating the need to locate external media during a recovery process. This approach is considered a convenient and efficient solution.

Having the recovery data readily available with the laptop itself streamlines the restoration process and enhances user experience.

Windows Compatibility on System76 Hardware

System76 acknowledges that while Ubuntu is their primary operating system offering, it might not be suitable for all users. Some individuals may have a firm requirement for software like Photoshop, rather than open-source alternatives such as GIMP.

Consequently, all computers manufactured by System76 are capable of running Windows without issue. The company develops and provides the necessary drivers to ensure seamless operation.

Support Limitations

It's important to note, however, that System76 does not extend technical support to customers who choose to operate their systems with Windows installed.

While functionality is guaranteed through provided drivers, users opting for Windows will be responsible for their own troubleshooting and support needs.

Customer Support Experience

Ensuring readily available support is crucial when purchasing a laptop. Customers need confidence knowing assistance is accessible should they encounter problems.

I recently contacted System76 regarding an issue with HDMI audio output to a television. Despite initial difficulties, the problem was swiftly resolved following their guidance during a brief phone call.

I was particularly pleased by the lack of hold time when seeking support. The assistance provided was both prompt and effective, delivered by courteous staff dedicated to customer satisfaction.

System76’s support team demonstrably prioritizes a positive customer experience, and their service is highly commendable.

Additional Support Resources

Beyond direct contact, System76 offers a comprehensive support database known as Knowledge76.

This resource allows users to independently research and troubleshoot frequently encountered issues. It’s a valuable tool for self-service and quick problem resolution.

Final Assessment

In conclusion, the System76 Gazelle Professional laptop proves to be an exceptional device. It delivers the performance necessary for demanding tasks, offers commendable battery longevity, and boasts full hardware compatibility.

For Linux enthusiasts who have encountered challenges with hardware support on conventional laptops, acquiring a machine engineered specifically for Linux represents an optimal choice.

Key Recommendation

  • MakeUseOf's advice: A purchase is highly recommended for consistent Linux users.

The Gazelle Professional effectively addresses the common frustrations experienced by those seeking a seamless Linux experience on portable hardware.

Its combination of power, endurance, and complete functionality makes it a standout option within the Linux laptop market.

Securing a System76 Gazelle Professional Laptop: A Guide to Entry

Step 1: Completing the Giveaway Entry Form

Participants are requested to submit the giveaway form, providing their genuine name and email address. This information is essential for contacting winners. MakeUseOf giveaways are accessible to a global audience.

A specific giveaway code, necessary for form activation, can be found on our official Facebook page and Twitter feed.

The promotional period has concluded. Congratulations to Karen Byrum, the lucky winner! Those selected have already been contacted by jackson@makeuseof.com. Please respond before November 25th to claim your prize; requests received after this date will not be considered.

Step 2: Promote and Participate

The final step involves sharing the giveaway post. Please note that sharing does not contribute to point accumulation.

Entry into this giveaway constitutes acceptance of the official giveaway rules.

This promotion commenced and will conclude on Friday, November 9th. Winners will be chosen randomly and notified through email correspondence.

Inform your network and enjoy the opportunity to win!

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