Geodis Partners with Phantom Auto for Remote Forklift Operation

Geodis, a global logistics provider, is collaborating with startup Phantom Auto to implement remotely controlled forklifts. These forklifts will be operated by human personnel potentially located vast distances away – spanning hundreds or even thousands of miles.

Addressing Operator Fatigue and Warehouse Safety

The primary objective of this technology is to mitigate operator fatigue and, consequently, reduce workplace injuries. Furthermore, it aims to decrease the density of personnel physically present within warehouse facilities, as stated by Geodis.

This implementation isn’t intended to eliminate jobs, but rather to redefine where employees perform their duties. Geodis, with its frequent operations in areas outside major urban centers, finds this aspect particularly advantageous.

Expanding the Workforce and Promoting Inclusivity

Stéphanie Hervé, Chief Operating Officer for Geodis’ Western Europe, Middle East and Africa operations, shared with TechCrunch that the remotely operated forklifts will broaden the company’s recruitment pool. This includes individuals with physical disabilities.

The company emphasizes that the goal is not to outsource labor to other nations, but to increase the number of workers sourced within a specific region.

Integration and Communication

The partnership involves integrating Phantom Auto’s remote operation software into forklifts manufactured by the KION Group. These forklifts are equipped with two-way audio systems.

This allows remote operators – whom Geodis refers to as “digital drivers” – to maintain clear communication with colleagues working inside the warehouses.

Pilot Program and Expansion Plans

Phantom Auto and Geodis have collaborated for over two years through a pilot program conducted in Levallois and Le Mans, France.

This announcement signifies a strengthened partnership, potentially offering substantial benefits to Phantom Auto.

The initial rollout will concentrate on France. The software will initially be utilized at the pilot sites in Levallois and Le Mans, with plans for nationwide expansion over the coming year.

Geodis employees at these initial locations have already received training in remote forklift operation, as confirmed by Phantom Auto co-founder Elliot Katz.

Geodis' Global Reach

Geodis serves approximately 165,000 clients across 120 countries. The company owns 300 warehouses globally.

In addition to its owned facilities, Geodis provides third-party logistics services to a vast network of customers, including major players like Amazon and Shopify.

Phantom Auto's Strategic Shift

This collaboration represents another step for Phantom Auto in diversifying its business beyond the developing autonomous vehicle sector, which was its original focus.

Founded in 2017, the company has developed vehicle-agnostic software capable of remotely monitoring and assisting in the operation of diverse fleets, including forklifts, robots, trucks, and passenger vehicles.

Teleoperations as a Support System

While autonomous vehicle developers often refrain from public discussion regarding the necessity of teleoperations, it is widely considered a crucial support system for the commercial deployment of robotaxis and other autonomous vehicle applications.

However, as timelines for the commercialization of autonomous vehicles have been extended, Phantom Auto has strategically expanded into new markets.

Having secured $25 million in funding to date, Phantom Auto has broadened its focus to include logistics operations in areas such as sidewalks, warehouses, and cargo yards – environments where both autonomy and teleoperation are currently being implemented.