Microsoft Advises Uninstalling Windows 7 Update 2823324

Windows 7 Update Causes Reboot Issues – A Patch Tuesday Setback

Occasionally, a Windows security update intended to enhance system protection can inadvertently introduce new difficulties. A recent example is security update 2823324, released as part of this month’s Patch Tuesday for Windows 7.

Following installation, some users have reported experiencing continuous reboot loops or complete failures when attempting to restart their computers.

Microsoft’s Response and Remedial Action

To address this issue, Microsoft has temporarily withdrawn the problematic patch from its automatic update distribution channels.

Currently, the company is actively investigating the root cause of the problem and working towards a corrected version of the security update.

A KB article has been published to assist users whose systems are affected by these issues, providing guidance on restoring functionality.

How to Resolve the Issue

If you or someone you assist has encountered problems after installing update 2823324, the instructions within the linked KB article can be utilized to remove the update and return the system to a working state.

The relevant KB article is:

KB2839011 - You receive an Event ID 55 or a 0xc000021a Stop error in Windows 7 after you install security update 2823324

Further Information

Details regarding this situation were initially reported by several sources, including:

• BetaNews
• The H Security
• Sophos Naked Security Blog

These reports highlight the importance of monitoring update deployments and having a rollback plan in place when issues arise.