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Microsoft Windows 8.1 System Builder Licensing - Consumer Misleading?

September 29, 2014
Microsoft Windows 8.1 System Builder Licensing - Consumer Misleading?

Windows 8.1 System Builder OEM Licenses: A Potential Violation

Individuals who acquired a "System Builder" OEM version of Windows 8.1 through vendors like Amazon or Newegg may unknowingly be in breach of the Windows licensing terms.

This situation results in a technically "non-genuine" copy of the operating system, despite the purchase being made from legitimate retailers.

Microsoft's Recurring Licensing Issue

Microsoft’s practices in this area are proving to be problematic for consumers. A similar issue existed previously, prompting Microsoft to address the licensing concerns within Windows 8.

However, these problematic practices have resurfaced with the release of Windows 8.1, creating confusion and potential legal issues for end-users.

Lack of Response from Microsoft

Editor's Note: Attempts were made to obtain clarification regarding these licensing discrepancies from Microsoft's Public Relations department.

Unfortunately, no response was received. Given the impending announcement of Windows 10, it is reasonable to anticipate future licensing modifications.

Nevertheless, this current licensing matter is of immediate importance to anyone undertaking a computer build and warrants careful consideration.

The details outlined below are crucial for understanding the implications of using a System Builder OEM license of Windows 8.1.

The Shift in OEM Licensing: From Acceptable to Restricted

When acquiring Windows 7, many consumers opted for the more affordable “OEM” or “System Builder” version available through online retailers like Amazon and Newegg. These licenses consistently ranked as the most purchased option, according to sales data.

However, the terms of the System Builder license actually prohibited individual consumers from utilizing it for personal use. The licensing agreement stipulated that these copies were exclusively intended for system builders who planned to sell completed computers.

Before the release of Windows 7, obtaining an OEM System Builder license for personal PC use was generally accepted practice. These licenses did come with certain limitations, such as the absence of direct Microsoft support and the restriction to a single computer.

Microsoft altered the System Builder/OEM license structure with Windows 7, effectively barring its use by individuals building their own PCs. Despite this change, the company continued to market and sell these licenses to the general public. Ed Bott’s detailed coverage on ZDNet in 2009, specifically the article “Is it OK to use OEM Windows on your own PC? Don't ask Microsoft,” provides valuable context.

Consider this: the Windows 7 Home Premium System Builder edition, explicitly “intended for pre-installation on a new PC for resale,” held the position of Amazon.com’s top-selling operating system. Microsoft was fully aware that this ranking was largely driven by purchases from everyday computer users.

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The Windows 8 Personal Use License: A Step Forward

While Windows 8 wasn't without its challenges, Microsoft notably improved its licensing practices with this version. Recognizing the complexities surrounding Windows 7’s OEM System Builder licensing, a change was implemented to address these issues.

Specifically, a “Personal Use License” provision was integrated into the Windows 8 System Builder license. This allowed purchasers of a Windows 8 System Builder license to legally install the operating system on a newly constructed personal computer.

Addressing Existing Practices

This adjustment reflected a pragmatic approach by Microsoft, acknowledging that users were already engaging in this practice. Essentially, the company reversed a previously problematic licensing alteration introduced with Windows 7.

As detailed in Microsoft’s official Windows 8 licensing documentation:

"The Personal Use License enables end-users to acquire an OEM System Builder License for use on a self-built machine, or as an operating system installed on a separate partition within a dual-boot environment, or within a virtual machine."

Initial Positive Reception

The modifications to Windows 8’s licensing terms received considerable media coverage at the time of their release. For a period, the situation regarding system builder licenses was effectively resolved.

The introduction of this license type provided clarity and legality to a common user scenario. It streamlined the process for individuals building their own PCs.

A Shift in Policy: Windows 8.1 and Licensing Changes

Windows 8.1 represented a significant departure, effectively functioning as a new operating system with a revised licensing agreement. A key alteration involved the removal of personal use permissions from the Windows 8.1 System Builder license.

Despite potential expectations stemming from resolutions in Windows 8, utilizing a System Builder version of Windows 8.1 may be considered operating a non-genuine copy according to Microsoft’s stipulations.

Microsoft’s Official Stance

This policy is explicitly detailed on Microsoft’s webpage concerning "Windows system builder licensing for personal use," which states:

"Should you be assembling a system for personal application or installing an additional operating system within a virtual environment, procuring Windows 8 software or a retail version of Windows 8.1 software is necessary. Windows 7 and Windows 8.1 system builder software does not authorize personal use, being intended solely for preinstallation on customer systems destined for sale to end users."

Initially, Microsoft announced a withdrawal of System Builder copies of Windows from conventional consumer retail outlets, such as computer stores and online platforms like Amazon and Newegg.

Reports indicated that Microsoft aimed to discontinue the “System Builder” versions of Windows, directing consumers towards standard retail options.

In September 2013, TechCrunch conveyed that:

"Microsoft is redirecting focus away from System Builder editions, except for OEM partners and those procuring the operating system in bulk through distribution channels."

However, over a year later, System Builder copies of Windows 8.1 remain readily available on Amazon and Newegg when searching for the latest Windows version for a new PC.

Evidently, consumers are still purchasing these licenses.

Currently, the System Builder edition of Windows 8.1 Pro is $46 less expensive than the standard retail version on Amazon.com, suggesting personal use purchases are occurring.

The licensing information presented on sites like Amazon and Newegg lacks a clear disclaimer stating “THIS PRODUCT IS NOT AUTHORIZED FOR PERSONAL USE,” which would be appropriate if Microsoft intends to enforce its licensing agreement.

Amazon displays the message "If you're a system builder, Amazon offers Windows OEM products. Otherwise, shop our Windows 8.1 titles."

However, it’s widely understood that many individual consumers are acquiring the System Builder editions.

This message is intentionally ambiguous; a user assembling their own PC might mistakenly believe they qualify as a System Builder.

This is not the case under Windows 8.1’s terms, although it was permissible under Windows 8’s license.

Prior to that, Windows 7 did not recognize individuals as System Builders, while Windows Vista and earlier versions did – according to Microsoft’s website, though the license agreement itself was often unclear.

Keeping track of these evolving policies can be quite challenging!

The Cost of a Valid Windows License

The current situation surrounding Windows licensing is quite perplexing. Many PC enthusiasts opt for the System Builder edition of Windows due to its lower price point and availability on platforms like Amazon and Newegg. Concerns regarding its legitimacy were initially addressed with the licensing modifications introduced in Windows 8.

However, despite a legitimate purchase from an authorized retailer and Microsoft receiving payment, the company reserves the right to claim a violation of the Windows licensing agreement. This creates a problematic scenario for end-users.

A careful review of the licensing terms reveals a dichotomy. Users can choose to potentially breach the agreement by purchasing the commonly available System Builder version, which Microsoft inconsistently permits. Alternatively, they can strive for full compliance, but this comes at an additional expense – adhering to the license is effectively a premium service.

This practice represents a form of price segmentation. A functional copy of Windows Professional is available for around $130. However, a fully compliant, properly licensed version of Windows Professional requires an extra $46, essentially rewarding adherence to the terms.

Enforcement and Business Implications

While widespread enforcement appears limited, Microsoft does conduct software licensing audits, particularly for businesses. Therefore, organizations utilizing Windows 8.1 are advised to invest in the retail edition to mitigate risk – a precaution Microsoft likely anticipates.

It is worth noting that Microsoft has not directly responded to inquiries regarding this issue, potentially acknowledging the indefensibility of the licensing structure. There is hope that this problem will be resolved in future iterations of Windows, though this remains uncertain.

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Should the System Builder license remain unchanged, Microsoft should cease ambiguous practices. If the intention is to discourage purchases of the System Builder edition, it should be removed from sale on major platforms or accompanied by a clear warning: “Purchase of this product may not be compliant with Microsoft licensing terms.”

Conversely, if Microsoft wishes to continue offering affordable System Builder copies, the licensing agreement should be revised to explicitly permit personal use. A straightforward approach would resolve the current confusion.

  • Price Segmentation: Offering different tiers of licensing based on compliance.
  • Licensing Audits: Businesses are more likely to be scrutinized for compliance.
  • Ambiguous Messaging: Microsoft's actions create uncertainty for consumers.

Image Credit: Robert Scoble on Flickr

#Microsoft#Windows 8.1#system builder license#licensing#consumer protection#misleading