Kindle Fire HDX Review: Is Amazon's Tablet Worth It?

A Review of Amazon's New Kindle Fire HDX Tablets
The tablet landscape is currently experiencing significant growth, with a constant influx of new devices and technological advancements. Among the latest additions are the updated models in Amazon’s Kindle Fire series: the Kindle Fire HDX 7" and 8.9".
Over the past several weeks, we have thoroughly evaluated these tablets through extensive use, rigorous testing, and comprehensive analysis. This review will present a detailed assessment of the strengths, weaknesses, and overall value proposition of the Kindle Fire HDX.
Initial Impressions and Design
The Kindle Fire HDX tablets boast a refined design, focusing on portability and user comfort. Both the 7-inch and 8.9-inch models feature a sleek aesthetic and are constructed with premium materials.
Handling and ergonomics have been noticeably improved compared to previous generations. The devices feel solid and well-built, suggesting durability for everyday use.
Performance and Specifications
Powering the Kindle Fire HDX is a quad-core processor, coupled with ample RAM. This configuration delivers a responsive user experience for most tasks.
Here's a breakdown of key specifications:
- Display: High-definition displays available in 7" and 8.9" sizes.
- Processor: Quad-core processor for efficient performance.
- Storage: Multiple storage options are offered to accommodate various user needs.
- Operating System: Amazon’s Fire OS, based on Android.
During our testing, the tablets handled multitasking, video playback, and gaming with relative ease. However, demanding applications may occasionally exhibit slight performance limitations.
Software and Ecosystem
The Kindle Fire HDX runs on Amazon’s Fire OS, a customized version of Android. This operating system is deeply integrated with Amazon’s services, such as Kindle ebooks, Amazon Prime Video, and the Amazon Appstore.
Access to the Amazon Appstore provides a wide selection of applications, though it’s important to note that it doesn’t include the Google Play Store. Users reliant on specific Google apps may need to explore alternative solutions.
The Verdict
The Kindle Fire HDX tablets represent a compelling option for consumers seeking affordable and feature-rich tablets. They excel in media consumption and integration with Amazon’s ecosystem.
While not without minor drawbacks, the Kindle Fire HDX offers a solid balance of performance, design, and value. It’s a strong contender in the competitive tablet market, particularly for users already invested in Amazon’s services.
Understanding the Kindle Fire
The Kindle Fire represents Amazon's entry into the tablet computer market, specifically engineered for seamless integration with Amazon’s extensive range of media and shopping services. Similar to the popular Kindle e-reader, this device aims to provide Amazon customers with convenient access to books, films, music, and applications available through Amazon’s digital stores.
The initial Kindle Fire was launched during the 2011 holiday shopping period. To fully grasp its current position, it’s crucial to examine the device’s early iterations. The original model was, frankly, quite underwhelming. Performance was slow, the user interface felt clunky, and it failed to compete effectively with other tablets available at the time.
An updated version released in 2012 offered minimal improvements. It retained the same slow processor and uninspiring screen, with only a modest increase in memory from 512MB to 1GB and a refresh of the Android-based Fire OS. Both critics and consumers remained largely dissatisfied with the Kindle Fire series.
During the 2012 holiday season, Amazon introduced the Kindle Fire HD line, featuring both 7-inch and 8.9-inch models. While the processor saw a slight speed increase, the screen quality was only moderately improved. Memory remained at 1GB, and overall specifications were still considered lackluster. A minor update to the Kindle HD 7" in 2013 provided little noticeable enhancement.
However, in October of the following year, Amazon unveiled a significantly upgraded Kindle Fire – the Kindle Fire HDX – available in 7-inch and 8.9-inch sizes. This iteration addressed many of the issues that had plagued earlier models. The new Fires were powered by a powerful 2.15Ghz Qualcomm Snapdragon 800 system-on-a-chip, a substantial leap forward from the Texas Instruments OMAP 4 4430 used previously.
To put this into perspective, the original Fire featured a 1GHz dual-core processor, the 2012 Kindle HD had a dual-core 1.5Ghz chip, while the new Fire HDX boasted a quad-core 2.2GHz processor. Furthermore, the RAM was increased from 1GB to 2GB.
The display also underwent a radical transformation. The 1024 x 600 (169 ppi) resolution of the first and second generations, and the 1280 x 800 (214 ppi)/1920 x 1200 px (254 ppi) of the third generation 7" and 8.9" models were replaced with stunning 1920 x 1200 (323 ppi) and 2560 x 1600 (339 ppi) displays on the Kindle Fire HDX 7" and 8.9", respectively.
This comprehensive improvement dramatically elevated the Kindle Fire line, shifting it from a product to avoid to a genuinely competitive tablet option. We will now begin a detailed examination, starting with the device’s physical design, screen characteristics, and available Amazon cases.
Examining the Device Body, Display, and Origami Cover
The Kindle Fire HDXs, similar to the majority of tablets available, feature a glass front panel complemented by a piano-black, reflective border encircling the screen. This glossy black finish, while visually appealing, unfortunately serves as a magnet for fingerprints. A preference would have been for the entire rear casing to adopt the pleasant, rubberized texture already covering approximately 95% of the device’s surface.
Button and Camera Placement
Both models incorporate the power button on one side, positioned just below the micro USB charging port, and the volume controls on the opposing side, situated beneath the headphone jack. The larger 8.9" Kindle Fire HDX also includes a slight protrusion on the piano-black accent bar to accommodate the front-facing camera, a feature absent from the smaller 7" version.
Ergonomics and Weight
Both the 8.9" and 7" models offer a comfortable grip. The beveled edges, initially appearing potentially awkward, are surprisingly ergonomic and fit securely within the hand. These units are remarkably lightweight, weighing 10.7 and 13.2 ounces respectively. To provide context, the 8.9" Kindle Fire HDX is a substantial 20% lighter than the already lightweight iPad Air.
Display Quality
Aside from the fingerprint issue, we were highly satisfied with the device’s construction. The screen itself is exceptionally beautiful. Both units boast a pixel density exceeding 300 ppi – the 7" model at 323 and the 8.9" at 339 – significantly surpassing the iPad Air’s 264 ppi. If you have been impressed by the clarity of a recent iPad screen, you will likely find the Fire display equally, if not more, impressive. The screen’s resolution is so high that discerning individual pixels, even with magnification, proves difficult.
Throughout our testing, we encountered no instances of screen stuttering, lagging, poor refresh rates, pixelated interface elements, or any other rendering imperfections.
Screen Flaw on the 7" Model
However, a notable flaw was observed on the smaller Kindle HDX 7" unit’s screen. Similar to the inconsistent illumination found in early Kindle Paperwhite models, this issue, once noticed, proved difficult to ignore. The unit exhibited light bleed around the screen’s perimeter. This was particularly noticeable with light backgrounds, manifesting as a consistent bluish-white glow along the edges.
When reading an ebook with a white background, a blue halo appeared around the text. While some users may not perceive this, or may not find it bothersome, we found it persistently distracting. The accompanying photographs illustrate the light bleed under bright indoor lighting and in a darkened environment.
Amazon’s Explanation
Amazon clarified this phenomenon, stating:
To achieve optimal color accuracy on the Kindle Fire HDX 7" while minimizing battery consumption and device weight, we utilize blue LEDs rather than white. Blue LEDs enable a more precise and vibrant color representation, resulting in up to a 20% improvement in power efficiency.
Consequently, a faint blue tint may be visible around the screen edges when viewing content with white backgrounds, such as books or web pages. All displays exhibit some degree of light emission around the edges, and in the case of the Kindle Fire HDX 7", this light is blue due to the technology employed for accurate color rendering.
While the colors on both the large and small HDX models are undeniably beautiful, crisp, and lifelike, the blue haze on the 7" unit’s edges proved irritating. If you are choosing between the 7" and 8.9" models, we strongly advise visiting a retailer to assess whether this blue halo is a deal-breaker.
The Origami Case
Alongside the Kindle Fire units, Amazon provided us with two Origami cases, specifically designed for the HDX line.
The Origami cover attaches to the Kindle Fire HDX magnetically. The edges of the plastic back serve as guides for alignment, but do not provide a complete, secure enclosure. The cover’s distinctive geometric design is integral to its functionality. It can be folded behind the case, with magnets within the triangular sections securing it to form a robust stand, as demonstrated:
The Origami stand can also be rotated for vertical orientation, and functions effectively in all four possible positions.
This clever design, however, did not fully overcome our reservations regarding the case. Despite its ingenuity, several aspects of the Origami case were undesirable. Our primary concern is the substantial weight added by the case, due to the integrated magnets. The Kindle Fire HDX 8.9", weighing 13.2 oz, increases to 24.15 oz with the Origami case attached.
The weight difference was immediately noticeable upon attaching the case, prompting us to verify it with a kitchen scale:
While a case inevitably adds weight, we did not experience the same increase when using the official Amazon case on the Kindle Paperwhite. The Origami case transforms the Kindle HDX units from “remarkably lightweight” to resembling an older, heavier iPad (the original iPad weighed 24 oz without a case).
In addition to the weight, the cover tended to not lie completely flat, particularly on the larger 8.9" model. The magnets held the case closed, but the center of the cover remained slightly raised. While external pressure from objects in a bag might flatten it, we found this undesirable. The cover’s purpose is to protect the screen, not create a pressure point against it. Warming the plastic cover and applying pressure could partially flatten it, but after extended use of the stand, a slight “origami tent” effect often reappeared.
Furthermore, the 8.9" model lacks an opening for the rear-facing camera. The Fire must be slid upwards within the case (held in place solely by magnets) to access the camera, then slid back down. This is an intentional design feature, as a sensor in the Kindle HDX activates the rear camera when the device is slid upwards, a feature advertised on the Kindle HDX product page.
Although the device seems to latch firmly when slid upwards, we were hesitant to repeatedly risk dislodging the case or dropping the unit while manipulating it. This unique design felt uncomfortable and insecure.
We were eager to appreciate the Origami case due to its aesthetic appeal and the innovative folding stand mechanism. However, we found it too heavy, cumbersome, and insecure, given its reliance on magnets for attachment. Like the blue halo, these concerns may not affect all users. We recommend trying it in-store to determine if its weight and folding stand functionality outweigh its drawbacks.
Aside from our concerns about the fingerprint-prone accent bar, we were pleased with the physical aspects of the Kindle Fire HDX units. They are lightweight (excluding the cover), comfortable to hold for extended periods (and the stand mitigates the weight of the Origami case), and the screen, despite the blue bleed on the 7" unit, is visually stunning. You will struggle to discern individual pixels on these 300+ ppi displays.
Now that we have examined the physical attributes of the devices, let us proceed to the setup process.
Initial Setup of the Kindle Fire HDX
The Kindle Fire HDX boasts an exceptionally straightforward setup process. Individuals familiar with basic operation and their Amazon account credentials will find it remarkably easy to complete. In many cases, particularly if the device was purchased as a gift within a family Amazon account, pre-registration eliminates the need for manual account setup.
The initial configuration involves registering the tablet with a Kindle account – if it hasn’t already been done – entering Wi-Fi credentials, and then proceeding through a guided tutorial. This tutorial demonstrates fundamental navigation within the Fire OS, primarily focusing on swiping gestures for accessing applications, books, and other content.
Navigating the Fire OS Interface
Upon completing the introductory tutorial, users are directed to the main navigation panel. This panel features a carousel displaying recently accessed apps and media. A top navigation bar provides links to Amazon shopping, games, applications, books, music, photos, and documents.
The top navigation bar intelligently connects users to both locally stored content and their digital library within the Amazon cloud. This ensures seamless access to purchased or uploaded media.
Similar to other tablets, including the iPad, the Fire HDX incorporates a shortcut dock at the bottom of the screen for frequently used applications. Swiping upwards on the screen expands this dock into a drawer, revealing additional shortcuts to recently installed apps.
The Fire OS user interface is designed for intuitive operation. However, a secondary navigation panel can be accessed by swiping down from the top of the screen, providing additional options and settings.
The Mayday Support Feature
A key feature of the Kindle Fire HDX line is the Mayday button, positioned second from the right in the navigation panel. This provides direct access to Amazon’s technical support team via live video and audio communication, provided an internet connection is available.
Testing the Mayday service revealed its exceptional utility and accuracy. Connection to a support specialist was established in under five seconds – aligning with Amazon’s claim of a typical response time of less than fifteen seconds.
The support specialist readily assisted with a simulated inquiry, demonstrating the activation and deactivation of accessibility features, such as the read-aloud function. Importantly, the specialist possesses the capability to remotely access and control the Kindle, enabling direct resolution of technical issues.
This support experience was remarkably smooth and efficient. For individuals purchasing a tablet for less tech-savvy family members, the Mayday feature represents a significant advantage. It can also be invaluable for those frequently providing remote technical assistance, simplifying troubleshooting and reducing frustration.
Delving into the Amazon Ecosystem: A User Experience Analysis
Having previously discussed the straightforward setup process and the benefits of the Mayday feature, this section will focus on the daily usability of the device.
The user experience provided by Fire OS 3.0 is notably well-designed. Amazon has successfully created a device that is exceptionally easy to navigate and access Amazon content. Upon device registration, users gain instant access to their complete Amazon cloud library, encompassing books, music, and applications.
Furthermore, access to Instant Video streaming via Amazon Prime is immediately available. The transition from unboxing the HDX to enjoying purchased books, streaming music, and browsing videos is remarkably seamless, taking approximately 45 seconds.
The Kindle HDX truly excels within Amazon's ecosystem. It was intentionally developed to expand Amazon’s user base and promote the purchase of Amazon products, mirroring the strategy employed with Kindle e-readers to drive book sales. It performs this function with considerable effectiveness.
Enhanced Content Exploration with X-Ray
Beyond the standard Kindle features, the HDX introduces an enhanced X-ray system that extends beyond books to include movies and television shows. Users familiar with the X-ray feature on the Kindle Paperwhite will recognize its functionality, which provides detailed information about characters and references within a book.
This capability is now available for media content as well. Consider the following screenshot from an episode of the comedy series Key & Peele:
Please note that the blacked-out screen is a result of the Kindle’s screenshot tool (activated by simultaneously pressing the power and volume down buttons) obscuring streaming content due to copyright restrictions.
The sidebar displays information regarding the actors featured in the current scene, including their roles and links to further details. Tapping on an actor provides an overview of their career, other titles available on Amazon featuring that actor, and their notable works.
Additionally, the detailed X-ray view allows users to explore the complete cast list, trivia, and musical selections from the show or movie. The X-ray feature intelligently displays only the characters present in the specific moment being viewed.
This lightweight side-panel presentation offers a convenient way to quickly obtain information about the on-screen action. A simple swipe can transform a question like "Who is this actress?" into an immediate answer.
Music playback is similarly intuitive, and loading books is equally straightforward. When utilizing content exclusively accessed or purchased through Amazon, the overall experience is characterized by its frictionless nature, as previously mentioned.
Beyond Amazon: The User Experience
However, what happens when you move beyond the confines of the Amazon ecosystem? The experience becomes somewhat variable. Loading your own media content is straightforward, provided you're comfortable with the simple process of sideloading via USB connection.
Copying MP3 files to the /Music/ directory, or transferring Kindle-formatted ebooks to the /Books/ folder, presents minimal difficulty. While not as seamless as purchasing content directly from Amazon, it remains accessible to the majority of users.
Indeed, sideloading content onto a Kindle Fire is generally less complex than doing so on an iPad, giving the Fire a distinct advantage in this regard.
Application Access: A More Complex Landscape
The situation regarding applications is more nuanced. Amazon provides its own appstore, known as Apps for Android. Direct access to Google Play, the dominant Android app distribution platform, is not possible without significant modification of the device, potentially voiding the warranty.
Despite this limitation, installing apps not sourced from Amazon is achievable. Users can enable installation from unknown sources and then transfer APK files – the Android equivalent of installation packages – via USB or direct download from the web.
This process, however, isn't entirely intuitive. There isn't a direct method to transfer an app from Google Play to the Kindle Fire.
A workaround involves utilizing another device with Google Play installed to extract and backup the desired application, then transferring it to the Fire. Essentially, if an app isn't available on Amazon's marketplace, obtaining it requires considerable effort.
Amazon's Control and User Frustration
Amazon’s reasoning is understandable: they aim to maximize revenue and maintain control over the apps users install. Their objective is to provide a streamlined and user-friendly experience within the Fire ecosystem.
Nevertheless, the inability to easily transfer apps from Google Play to a Kindle Fire can be frustrating. Many users would prefer to avoid the hassle of workarounds or the expense of repurchasing apps within a separate ecosystem.
- Sideloading is a viable option for media files.
- Accessing Google Play requires advanced technical skills.
- Amazon prioritizes control and revenue generation.
Amazon FreeTime: Enhancing the Kid-Friendliness of Fire Tablets
Beyond the Mayday feature, which simplifies the Kindle Fire experience for users less familiar with technology, another notable aspect elevates its appeal for families: FreeTime.
Effortless Setup and Control
FreeTime stands out as the most straightforward and user-friendly tool available for creating a kid-safe environment on any tablet. It allows for the creation of individual profiles for each child.
Within these profiles, parents can precisely control access to books, applications, games, and videos. Specific time limits can be established for overall device usage.
Customizable Usage Restrictions
Furthermore, usage can be refined by category. For instance, time allocated to games and videos can be limited, while reading time remains unrestricted.
FreeTime Unlimited: A Content Rich Subscription
An optional subscription, Kindle FreeTime Unlimited, is available for $2.99 monthly. This provides access to a vast library of age-appropriate content.
The curated selection includes videos, books, television programs, and applications, all tailored to the child’s age as defined in their profile. This represents exceptional value for a continually updated and vetted content source.
Robust Security and Isolation
When the Kindle Fire is operating in FreeTime mode, children are prevented from altering settings or accessing restricted content. The device remains secure from unauthorized changes.
Impressively, USB access is also locked down during FreeTime. This prevents children from mounting the device on a computer to access files from the adult profile.
Even sideloaded content deemed unsuitable for children remains inaccessible, even if the child attempts to access it via a computer connection. The entire FreeTime experience is completely isolated and secure.
Performance Evaluation
A comprehensive review necessitates rigorous testing of the device's capabilities. Before examining the benchmark data, it’s important to note that while benchmarks are valuable for comparing hardware specifications, our practical experience with the Kindle HDX models revealed no significant performance limitations. We never encountered situations where increased speed or brightness were genuinely required. These are highly functional, contemporary devices.
Battery Performance
Battery Life: Results are presented in hh:mm format, with higher values indicating superior performance.
For most users, battery longevity is the most crucial benchmark. A marginally faster processor is less important than avoiding a depleted battery during commutes or travel.
We employed two distinct methods for battery testing. Initially, we utilized HTG’s internal browsing simulator. This script cycles through web pages every 20 seconds, mimicking typical web browsing habits. The test continues until the battery is fully discharged.
The second test involved the Peacekeeper Battery Test. This test repeatedly runs the Peacekeeper browser test – a demanding browser assessment lasting 4-5 minutes – until the battery is exhausted. The Peacekeeper test simulates resource-intensive activities like gaming and video streaming.
The Kindle HDX 8" demonstrated superior battery life compared to the iPad Air, while the Kindle HDX 7" performed comparably to the iPad Air. Both Kindle models exhibited shorter battery life than the Google Nexus 7, which is recognized for its exceptional battery performance.
Browser Capabilities - SunSpider Java Test
Browser Assessment - SunSpider Java Test: Scores are displayed in milliseconds; lower values represent better performance.
The SunSpider test assesses the speed of the device’s native browser – Amazon’s Silk browser in the case of the Kindles – in executing various JavaScript tests. The composite score reflects the browser’s ability to process requests efficiently. While the Kindle’s performance was acceptable, it lagged behind the optimized Safari browser on the iPad Air.
Browser Capabilities - Peacekeeper Browser Test
Browser Assessment - Peacekeeper Browser Test: Results are a composite score, with higher values indicating better performance.
The Peacekeeper browser test combines HTML5, video, and graphic rendering tests to evaluate a browser’s and its underlying hardware’s ability to handle dynamic web content. Essentially, it measures how well the device can manage demanding tasks like YouTube streaming and flash-based games.
The Kindles performed reasonably well, with the Kindle HDX 7", benefiting from its smaller screen size, slightly surpassing the 8.9" model. The iPad Air achieved twice the score on this test.
CPU Performance - Geekbench 3.0
CPU Assessment - Geekbench 3.0: The test results are a composite, the higher the score the better.
Geekbench evaluates CPU performance across a range of tasks, including integer calculations (using encryption/decryption and compression/decompression), floating-point calculations (used in image processing and ray tracing), and memory read/write operations. Tests are conducted using a single core and all available cores.
The results revealed that the HDX units performed less effectively than the iPad Air in single-core processing. However, in the multi-core test, the HDX 7" matched the iPad Air’s performance, and the HDX 8.9" significantly exceeded it.
GPU Performance - 3DMark Unlimited
GPU Assessment - 3DMark Unlimited: Composite score, the higher the number the better.
3DMark provides GPU stress testing for various operating systems. We used the 3DMark Unlimited test, which simulates demanding gaming scenarios, to assess GPU performance. A higher 3DMark score indicates better performance.
The Kindles performed competitively against the iPad and surpassed the Nexus in the GPU stress test. The HDX 7" proved particularly responsive, with its lower resolution and identical CPU/GPU combination allowing it to outperform the larger HDX 8.9" model.
It’s crucial to reiterate that benchmarks provide a valuable baseline for comparison, but real-world differences are often subtle due to the variability in overall hardware configurations.
A lower HDX 8.9" score compared to the iPad Air in the GPU stress test doesn’t necessarily indicate poor gaming performance. The HDX handles graphically intensive games like Rayman Jungle Run and Galaxy on Fire 2 HD without any noticeable issues.
A Comprehensive Evaluation: Kindle Fire HDX Tablets
Following extensive testing, including repeated evaluations and performance stress tests, our assessment of these devices is now complete.
Positive Attributes
- The display quality is remarkably high; the exceptional pixel density and precise color accuracy contribute to a visually impressive experience.
- Both tablet sizes are notably lightweight and offer a comfortable grip during use.
- Seamless integration with Amazon’s range of books, music, and other media content is readily apparent.
- The Mayday support system is truly exceptional. For users less familiar with technology – or when assisting such individuals – this feature proves invaluable. It provides access to a technical support specialist via just two taps, offering both verbal guidance and remote assistance.
- FreeTime stands out as the premier solution for child-proofing a tablet. When combined with a FreeTime Unlimited subscription at $2.99 monthly, it creates a highly secure and engaging tablet experience for children, featuring a vast library of age-appropriate content.
- The 7-inch HDX model is available starting at $229, while the 8.9-inch HDX begins at $379, positioning the HDX series as a more budget-friendly alternative to comparable iPad Mini (starting at $399) and iPad Air (starting at $599) models.
Areas for Improvement
- A noticeable blue tint around the edges of the 7-inch model is problematic. We would prefer slightly less accurate color reproduction over the presence of this visual artifact.
- The use of piano black accents is impractical. These surfaces readily attract and display fingerprints and smudges.
- The Amazon Apps store presents a challenge. While the rationale for a separate appstore is understood, it adds complexity to app purchasing, already a multi-platform process for iOS and Android.
- Amazon’s Origami cases, while potentially useful, are surprisingly heavy relative to the tablets they are designed to protect and are priced disproportionately high.
Overall Assessment: The Kindle Fire HDX line, particularly the 8.9-inch version, represents a significant redesign of the Fire tablet platform and a much-needed improvement to its public image. Previously, older Kindle Fire models were frequently listed for sale on platforms like Craigslist, often unwanted prizes. This is unlikely to be the case with the HDX series, as these units are demonstrably faster, more contemporary, and more enjoyable to operate.
For those not deeply invested in other tablet ecosystems, such as the iOS App Store or the Google Play Store for Android, selecting a Kindle Fire HDX is a sensible choice. It is also a particularly good option when purchasing a tablet for a family member with limited technical expertise, especially if they are already an Amazon customer. Furthermore, for children, it is an exceptionally compelling option, as the Kindle Fire’s FreeTime feature, especially when paired with FreeTime Unlimited, is unmatched in the tablet market.
The Kindle Fire HDXs, coupled with Amazon’s extensive media offerings – much of which is available at no additional cost to Amazon Prime subscribers – make the updated and responsive Fire lineup a highly attractive and cost-effective entry point into the tablet market.
Disclosure: The tablets and covers utilized for this review were provided to How-To Geek by Amazon for evaluation purposes.
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