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iPad Kiosk Mode: Lock Down Your iPad to a Single App

May 4, 2016
iPad Kiosk Mode: Lock Down Your iPad to a Single App

Transforming iPads into Dedicated Kiosk Devices

The iPad is exceptionally well-suited for deployment as a kiosk device. This involves configuring the tablet to run a single, specific application, ideal for both residential and small business applications.

Two primary methods exist for achieving this functionality. These are utilizing the built-in Guided Access feature, or activating Single App Mode, which provides a more robust kiosk experience.

Utilizing Guided Access for Kiosk Functionality

A basic kiosk setup can be quickly implemented using Guided Access. This feature restricts the device to a single app during a defined session.

While not a fully locked-down kiosk environment, Guided Access offers a convenient solution for temporary or less critical kiosk needs.

Implementing Single App Mode for a True Kiosk

For a dedicated kiosk experience, Single App Mode is the preferred option. This mode confines the iPad to running only the designated application.

This ensures a focused user experience and prevents access to other features or apps on the device.

Compatibility Across Apple Devices

It's important to note that both Guided Access and Single App Mode are not exclusive to iPads.

These functionalities are also available on iPhones and iPod Touch devices, allowing for the creation of smaller-scale kiosk solutions using these portable devices.

Therefore, you can effectively utilize these features to transform a variety of Apple products into dedicated, single-purpose kiosks.

Guided Access and Single App Mode: A Comparison

Two distinct methods exist for restricting iPad functionality. Guided Access provides a rapid and straightforward means of establishing kiosk mode operation. While frequently perceived as a parental control, Guided Access was originally designed for educational settings, reflected in its classification within Apple’s iOS “Learning” features.

With Guided Access, a device – iPad, iPhone, or iPod Touch – can be temporarily confined to a single application. Exiting this application necessitates PIN entry or fingerprint authentication.

Alternatively, Single App Mode delivers a complete lockdown, dedicating the iPad exclusively to one app. This represents a more sophisticated solution geared towards organizational deployments. Activation requires Apple Configurator or a mobile device management (MDM) server, and deactivation mirrors the activation process, utilizing the same tools.

Utilizing Apple Configurator, however, mandates access to a Mac computer. This is a key consideration when choosing between the two modes.

For swiftly deploying a basic kiosk setup, Guided Access offers a viable, albeit less robust, solution. However, for a more permanent and secure implementation, Single App Mode is the preferred approach. It provides enhanced security as attempts to bypass the restriction through PIN guessing are eliminated.

Crucially, if an iPad in Single App Mode is reset via the “Sleep/Wake” and “Home” button combination, it will automatically relaunch the pre-configured application. In contrast, an iPad utilizing Guided Access would simply revert to the lock screen, prompting PIN entry for re-activation.

While Guided Access maintains a degree of security contingent on PIN protection, Single App Mode offers a more resilient solution. Re-enabling Guided Access after a reset requires manual intervention and re-configuration of the desired application, whereas Single App Mode restores the intended functionality automatically.

Utilizing Guided Access: A Straightforward Approach

Related: Methods for Securing Your iPhone or iPad for Child Use

The implementation of Guided Access begins with its activation. Navigate to the Settings application, then proceed to General > Accessibility > Guided Access. Toggle the "Guided Access" switch to the enabled position.

Select "Passcode Settings" to establish a PIN for Guided Access functionality. Here, you can also determine whether Touch ID, if available on your iPad, can be utilized to exit Guided Access. A PIN identical to your iPad’s unlock code or a unique one can be chosen.

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Subsequently, initiate the application to which you wish to restrict iPad usage. Rapidly press the "Home" button three consecutive times. The Guided Access interface will then be displayed, offering configuration options.

By default, touchscreen functionality remains active while the Sleep/Wake button is disabled. However, these settings can be adjusted to disable the touchscreen and permit Sleep/Wake button operation, if desired.

Tap "Start" located in the upper-right corner of the screen to activate Guided Access. In this mode, the iPad’s display will remain illuminated and unlocked, allowing continuous use of the designated application. Consider connecting the iPad to a power source for extended operation.

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Enabling the Sleep/Wake button within the Guided Access settings allows users to deactivate the iPad’s screen. Upon reactivation, the device will automatically return to the application within Guided Access mode, bypassing the need for PIN entry.

Single App Mode: An Optimal Solution

Related: Guidance on placing an iPhone or iPad into "Supervised Mode" to unlock robust management capabilities.

Utilizing Single App Mode necessitates placing your iPad into Supervised Mode, which involves a more complex initial setup process. Alternatively, Single App Mode can be activated remotely through a mobile device management (MDM) server, should your organization employ one for tablet administration. If a temporary kiosk is all that’s required, the previously described method is sufficient. For a long-term kiosk deployment, this approach is highly recommended.

Setting Up Single App Mode

To implement this functionality without an MDM server, you must first download and install Apple Configurator from Apple and utilize it to transition your iPad into Supervised Mode. Subsequently, Apple Configurator can be employed to enable Single App Mode. It’s important to note that this process is exclusively available on macOS, as Apple Configurator is only compatible with Mac operating systems.

With your iPad in Supervised Mode and physically connected to your Mac via a USB cable, launch the Apple Configurator application and select the connected device. Navigate to the "Actions" menu, then select "Advanced," and finally choose "Start Single App Mode."

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A list of applications installed on your iPad will be displayed, encompassing both system applications and those you have personally installed. Choose the application to which you wish to restrict the iPad’s functionality.

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Configuring Additional Options

Further customization is available by clicking the "Options" button. By default, core functionalities such as the touchscreen, volume controls, the sleep/wake button, and auto-lock remain operational. However, you have the option to disable the touchscreen if user interaction is undesirable, or to deactivate the sleep/wake button and auto-lock. This ensures the iPad’s screen remains continuously illuminated, potentially beneficial when the device is consistently connected to a power source.

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Select the desired application by clicking the "Select App" button. The iPad will then be securely locked to the chosen application. Users will be prevented from attempting to bypass the restriction by triple-clicking the "Home" button and guessing the PIN. Upon startup, the iPad will automatically launch the designated application.

To revert from Single App Mode in the future, reconnect the iPad to the Mac, open Apple Configurator, and utilize the Actions > Advanced > Stop Single App Mode function.

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Apple furnishes the necessary tools to configure an iPad for kiosk mode and confine it to a single application. However, the selection of the application and the verification of its suitability as a functional kiosk environment remain the responsibility of the user. Organizations may require the development of bespoke applications tailored to specific operational needs.

Image Credit: Michael Coté on Flickr

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