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5 Must-Have Board Slides for SaaS Sales & Revenue Leaders

November 22, 2021
5 Must-Have Board Slides for SaaS Sales & Revenue Leaders

Navigating Quarterly Board Meetings as a Revenue Leader

Throughout my fifteen years of experience in revenue leadership roles within both large and small technology organizations, a significant portion of my time has been dedicated to participating in quarterly board meetings.

Preparing for and attending these meetings demands substantial time and can be a considerable source of pressure. The extensive preparation and rehearsal process can be exhausting and, crucially, divert attention from regular operational tasks.

The High-Stakes Nature of Board Meetings

This level of effort is justified by the high-stakes environment of a board meeting. A former mentor imparted valuable wisdom: promotions are rarely earned *during* a board meeting, but terminations frequently follow them.

Therefore, for those responsible for fostering revenue expansion, the question becomes: how can you ensure your presentation is both captivating and demonstrably effective?

Strategies for Impactful Presentations

I’m sharing insights gained through experience, along with recommendations for five essential board slides. These are specifically tailored for leaders within B2B and Software-as-a-Service (SaaS) companies, designed to facilitate a compelling presentation and safeguard your peace of mind.

The goal is to deliver information concisely and with maximum impact, acknowledging the critical scrutiny inherent in these sessions.

Key Considerations

  • Focus on clarity and conciseness in your messaging.
  • Anticipate potential questions and prepare thorough answers.
  • Prioritize data-driven insights over subjective opinions.

By implementing these strategies, you can transform board meetings from a source of anxiety into an opportunity to showcase your team’s achievements and strategic vision.

The Importance of Scale and Uniformity

My experience includes participating in board meetings featuring presentations ranging from 30 to over 150 slides. Determining the appropriate level of detail is crucial and should align with your organization’s needs.

However, a guiding principle is to reduce the number of slides until it challenges the overall story being told. Prioritizing clarity and impact is paramount.

Maintaining consistency is equally vital. Presenting the same key metrics and data points in each quarterly review enables directors and executives to perform meaningful comparisons.

It’s important to note that the business landscape is dynamic. The concept of “cohort data” is gaining prominence.

As businesses adopt new pricing structures, such as consumption-based or payment-based models, adjustments to certain metrics may become necessary, especially for B2B SaaS companies.

Adapting Metrics Over Time

These adjustments should be carefully considered and communicated, ensuring transparency and understanding among stakeholders.

The goal is to provide relevant and insightful data that supports informed decision-making, even as the business evolves.

  • Focus on delivering a concise and impactful presentation.
  • Ensure consistent reporting of key metrics across meetings.
  • Be prepared to adapt metrics as business models change.

By adhering to these principles, you can create board presentations that are both informative and effective.

Effective Board Meeting Presentations

Regarding the delivery of information, several key strategies can be employed to maximize impact.

A commonly recognized principle is to prioritize narrative over raw data. Board members possess a strong ability to quickly assess information and formulate pertinent questions. Avoid exhaustive data presentations; instead, concentrate on conveying the essential conclusions.

Furthermore, a forward-looking perspective is crucial. New presenters often focus on past performance, however, the primary emphasis should be on future plans and strategies. Review your presentation to ensure the majority of content addresses upcoming initiatives rather than historical results.

Your presentation should primarily illustrate planned actions, not simply report past events. The board has already received preliminary updates from the CEO and has reviewed the provided materials. Your role is to articulate the adjustments being implemented to drive future business success.

Consider incorporating an appendix to your presentation. This allows for the inclusion of detailed information – such as new projects, shifts in marketing approaches, and product updates – without disrupting the flow of the main presentation. The appendix provides access to granular, quarter-over-quarter data for those who seek it.

Key Slides for Revenue-Focused Board Presentations

During board meetings, I consistently structure my presentation around five core slides that highlight revenue performance. Variations of these slides have been utilized in my board reports for over ten years.

These slides are heavily data-driven, necessitating a focus on interpreting the narrative the data presents rather than simply reciting the figures themselves.

Understanding Revenue Trends

Board members will readily identify shifts in key metrics, such as an increasing sales velocity coupled with a decreasing average selling price.

Therefore, it’s crucial to proactively explain the underlying reasons for these observed trends, providing context and strategic insight.

Simply presenting the numbers isn't enough; you must articulate the 'why' behind the changes.

  • Explain the impact of promotional activities on pricing.
  • Detail any changes in the target customer profile.
  • Discuss shifts in market dynamics affecting sales.

Being prepared to discuss these factors demonstrates a thorough understanding of the business and its performance.

The Importance of Contextualization

The data itself is merely a starting point for discussion.

Your role is to translate these figures into a clear and concise story that illustrates the company’s progress and future outlook.

Preparing for Board Scrutiny

Anticipate questions regarding any significant deviations from projected results.

Have supporting data and explanations readily available to address potential concerns and demonstrate accountability.

Slide #1: Headline Reel – Key Performance Indicators

Following the introductory cover page and agenda, it is advisable that every presentation to the board begins with a concise headline reel. This reel should showcase the primary accomplishments of the preceding quarter.

Regardless of quarterly performance – whether positive, negative, or neutral – ensure the board doesn't have to sift through the entire presentation to locate crucial details.

Essential SaaS Metrics

While specific metrics will differ, most SaaS businesses should prominently feature four key areas on this initial slide: bookings, net-revenue retention (NRR), gross retention, and cash burn.

The board’s primary objective is to ascertain whether the business is exhibiting an upward, stagnant, or downward trend; therefore, presenting this information with clarity is paramount.

Bookings Performance

Bookings represent a straightforward measure of performance against established plans. A visual system, such as color-coding, can effectively communicate results and provide context regarding performance levels.

Typically, green signifies positive outcomes, yellow indicates a potential concern, and red signals significant issues.

5 must-have board slides for saas sales and revenue leadersNRR and Churn Analysis

Presenting NRR and churn in close proximity is often beneficial, as boards frequently prefer this comparative view. Was a substantial expansion deal the driver of exceeding NRR targets?

Or was the growth achieved through consistent, incremental gains? Examining these metrics together facilitates a rapid understanding of the underlying factors.

Cash Position Overview

Finally, include a summary of the company’s cash position. Stakeholders are generally interested in operational efficiency, and this metric offers a high-level perspective on quarterly financial results.

Additional critical company-specific data, such as OKR performance and NPS scores, can be incorporated. However, the aforementioned four elements form the foundational components of this opening slide.

A Comprehensive Five-Quarter Analysis

The following slides will present data with increasing granularity. Experience has shown that boards appreciate consistency in reporting and proactive answers to potential inquiries.

This slide, in particular, is arguably the most important. It offers a more thorough examination of performance metrics than a simple overview, presenting the data across a five-quarter period. This timeframe allows for year-over-year comparisons from the same quarter, alongside an assessment of the previous three quarters’ trends.

5 must-have board slides for saas sales and revenue leadersFurther Considerations:

The ARR line on your chart can be detailed to showcase a breakdown of revenue streams, including new business, cross-selling, and upselling. Distinguishing between revenue from new customers and expansion revenue is crucial, particularly when introducing new products to the market. This provides insight into product adoption rates.

Customer acquisition and total customer count are also key indicators. These metrics illustrate the number of customers added during the quarter, alongside the overall customer base, enabling a straightforward calculation of customer churn.

Next, consider the average sale price (ASP), or average revenue per customer, and the average sales cycle length. These figures offer a perspective on the speed of business operations. Has an increase in deal volume been accompanied by a decrease in ASP? Are sales cycles shortening?

Shorter cycles could suggest increased competition leading to greater discounting. These three data points collectively reveal dynamics occurring at the individual deal level.

Tracking deals exceeding $100,000 in value is also beneficial (this threshold may increase over time to $250,000 or $500,000). Reporting on deals with contract terms longer than 12 months is equally valuable. As a company shifts towards enterprise sales, the volume of these long-term agreements serves as a strong indicator of success.

Analyzing Sales Performance: Segments, Geographies, and Verticals

This slide provides a detailed overview of sales performance. It categorizes data by segments, geographies, or verticals, enabling a thorough evaluation of results.

5 must-have board slides for saas sales and revenue leadersThe initial focus is on comparing actual bookings against projected plans. This is then supplemented by data on the total number of deals closed.

Key Performance Indicators

Further analysis includes the average segment ASP (Average Sales Price) and the typical sales cycle length. These metrics offer valuable insights into sales efficiency.

It is recommended to differentiate between new business and expansion business. This separation provides clarity on the performance of each area.

  • Understanding performance across both new and expansion channels is crucial.
  • This allows for identification of successes and areas requiring improvement.
  • Specifically, it helps determine where the sales team is excelling and where adjustments are needed.

By examining these metrics in isolation for new and expansion sales, leaders can gain a more nuanced understanding of their sales strategy's effectiveness. This detailed view facilitates targeted interventions and optimized resource allocation.

Pipeline Overview

A comprehensive board presentation necessitates a slide dedicated to the sales pipeline. Present a review of the previous quarter’s performance, with a particular emphasis on conversion rates. Including historical data from prior quarters is beneficial for identifying emerging patterns.

For organizations targeting Small and Medium-sized Businesses (SMBs) or experiencing sales cycles shorter than 90 days, tracking the 'in-quarter, create-and-close' rate is highly valuable. This metric reveals the number of deals initiated and finalized within a single quarterly period.

It’s crucial to also showcase the current quarter’s pipeline, allowing board members to assess progress towards this quarter’s goals. Experienced CROs often highlight their key opportunities on this slide, proactively requesting assistance with introductions and networking.

5 must-have board slides for saas sales and revenue leadersSales Team Performance Overview

This slide focuses on evaluating the overall health of the sales team, a crucial indicator for leadership. It centers around two key metrics: the percentage of account executives achieving their quotas, and the progress of hiring relative to the established plan.

The performance of account executives serves as a vital gauge of company morale, reflecting whether the team is experiencing success or facing challenges. A positive trend in quota attainment is often contagious, fostering a winning atmosphere throughout the entire organization.

When more than 50% of the sales team consistently meets or exceeds their quotas, a winning culture typically prevails. However, this success must be viewed in relation to the hiring strategy.

If the sales team is performing well, but the headcount is significantly below the planned target – for example, only 50% of the intended team is in place – it suggests that the overall quota may be insufficient. This situation, while showing individual success, can lead to the company missing its collective goals.

Presenting the actual hired headcount alongside the planned headcount provides valuable context for board members.

5 must-have board slides for saas sales and revenue leadersExperience has shown that discrepancies between planned and actual headcount often signal potential issues with target achievement. A significant lag in hiring typically indicates a company is unlikely to meet its objectives.

It’s important to note the deliberate omission of certain financial metrics, such as CAC, magic number, lifetime value, and the Rule of 40. These are considered primarily financial indicators, rather than directly sales-related, and are therefore better suited for separate reporting.

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