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Sparkle Raises $3.1M to Expand Nigerian Neobank Services

October 14, 2021
Sparkle Raises $3.1M to Expand Nigerian Neobank Services

The Rise of Neobanks in Africa: Sparkle's $3.1 Million Seed Round

A new era of financial technology is unfolding across Africa, with Nigeria at the forefront. Several fintech companies are emerging, aiming to disrupt traditional banking by offering more affordable and personalized services.

Sparkle: A Fintech Founded by Banking Expertise

Sparkle, established by a former CEO of a prominent Nigerian bank, has successfully secured a seed funding round of $3.1 million. This capital injection will be utilized to expand the company’s operations and reach a wider audience.

The Challenges with Traditional Banking in Nigeria

Nigerians often experience a complex relationship with conventional banks. Despite exceeding 100 million active bank accounts within a population of approximately 200 million, issues such as inefficient service, frequent system outages, and unfavorable loan terms have eroded public trust in these institutions.

Neobanks Capitalize on Customer Dissatisfaction

Recognizing this opportunity, neobanks are actively seeking to attract customers who are currently served by traditional banks but remain dissatisfied. Sparkle, like other neobanks, offers standard features like savings accounts, bill payment options, and fund transfers.

Sparkle’s Unique Approach: Integrating Lifestyle and Finance

“Our approach is distinct in that we don’t compartmentalize financial services from lifestyle elements,” explains CEO Uzoma Dozie. “We aim to integrate them, acknowledging the increasing number of individuals leading digitally-focused lives.”

Sparkle’s core proposition centers on providing comprehensive financial, lifestyle, and business support services tailored to the needs of Nigerian consumers.

Expanding Services with Sparkle Business

In April, Sparkle launched Sparkle Business, targeting a previously underserved segment: small and medium-sized enterprises (SMEs). This new division provides access to essential tools such as inventory management, invoice creation, tax guidance, and payroll solutions.

Businesses can access these features using only a Tax Identification Number (TIN) and an email address – minimal documentation requirements for the Nigerian market.

A Combined Platform for Individuals and Businesses

Sparkle differentiates itself by offering a unified platform for both individual and business banking needs. While other neobanks, such as Kuda, VBank, FairMoney, and Carbon, primarily focus on individual customers, platforms like Brass and Prospa cater specifically to businesses.

“As a small business owner, I view my business as a whole, not just a bank account,” Dozie states. “We are consolidating all aspects of your business into a single location, enabling you to operate seamlessly from anywhere.”

Enhanced Features for Informed Decision-Making

Dozie emphasizes several features that set Sparkle apart. Customers can easily review transaction history with specific payees, pinpoint the location of each transaction, and schedule future payments.

Adapting to Nigerian User Behavior

Sparkle’s design reflects the way many Nigerians manage their finances in their daily lives. Users can maintain multiple accounts – personal and business – and switch between them effortlessly. The platform also offers robust security features, comparable to those found on platforms limiting logins to a single device.

Growth and Future Plans

Since its launch last year, Sparkle has acquired over 40,000 individual customers and 2,000 businesses. The company has begun implementing small fees for individual account maintenance and intends to charge businesses for most features, excluding tax-related services.

Licensing and Partnerships

Sparkle operates under a microfinance bank license and has established a partnership with Visa, enabling users to make both in-person and online purchases with a Visa card. Additional collaborations include partnerships with Network International and PwC Nigeria.

Leveraging Experience and Connections

Securing licenses and partnerships within the Nigerian fintech landscape can be a lengthy process. Sparkle’s CEO, Uzoma Dozie, has been able to navigate this process efficiently, leveraging his extensive experience and network.

CEO’s Proven Track Record

Prior to founding Sparkle, Dozie served as the CEO and Group Managing Director of Diamond Bank, overseeing its corporate, commercial, and retail divisions before its merger with Access Bank, resulting in a customer base of 29 million.

Continuing Innovation in Banking and Retail

With Sparkle, Dozie aims to build upon his previous accomplishments at Diamond Bank, further advancing the capabilities of Nigeria’s banking and retail sectors.

All-Nigerian Investor Base

The seed round was led by Leadway Assurance, with participation from Trium Network and several undisclosed high-net-worth individuals. Dozie deliberately chose to secure funding from Nigerian investors, recognizing their understanding of the local market and their commitment to Nigeria’s growth.

Strategic Investment Allocation

“We believe that, as a collective of investors and business builders, we are Nigerians who are optimistic about Nigeria and the opportunities it presents for building global networks and communities, all through a single application,” Dozie stated.

The investment will be allocated to two key areas: implementing robotic process automation to streamline repetitive tasks and expanding the team across engineering, finance, risk management, and marketing.

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