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Spain Recognizes Delivery Riders as Employees in Labor Reform

March 11, 2021
Spain Recognizes Delivery Riders as Employees in Labor Reform

Spain Approves Labor Reforms Recognizing Delivery Couriers as Employees

The Spanish government has finalized an agreement with both labor unions and business organizations concerning labor law revisions. A key outcome of these reforms will be the formal recognition of delivery platform couriers as employees.

The enactment of this legislation is anticipated to significantly impact companies operating within the delivery sector, including prominent players such as Deliveroo, Glovo, and UberEats.

Details of the Agreement

According to a statement released by the Ministry of Labor and Social Economy – translated from Spanish – the agreement establishes the employment status for individuals engaged in the delivery or distribution of consumer goods via digital platforms.

The agreement acknowledges the presumption of employment for workers utilizing digital delivery platforms, aligning with a recent ruling by the Supreme Court.

Specifically, the presumption of employment applies to those providing paid distribution services through companies employing algorithmic management of work or working conditions via a digital platform.

With this agreement secured, the government can now proceed with the legislative process, following extensive negotiations regarding the necessary changes to existing labor laws.

Broader Implications for the EU

This development is particularly noteworthy as the European Union is concurrently evaluating methods to enhance conditions for gig workers across the board. Spain’s proactive approach to legislating and recognizing a segment of gig workers as employees may influence the development of wider regional policies.

Furthermore, Spain’s broader digital business growth initiatives incorporate a strong emphasis on social inclusion, ensuring that modernization efforts do not leave anyone behind.

Background and Legal Challenges

The labor reform agreement stems from a series of legal challenges in Spain concerning the classification of delivery riders. While court rulings have varied, last year the Spanish Supreme Court ruled against Glovo, a domestic delivery platform, in a case concerning a courier’s employment status. This ruling effectively settled the matter, as the court declined to submit questions to the European Court of Justice.

Delivery platforms operating in Spain have voiced concerns that the planned reforms could lead to job losses for thousands of couriers.

Estimates suggest that up to 30,000 couriers currently provide services through delivery platforms within Spain.

Concerns and Reactions

Some have argued that delivery platforms are being unfairly targeted, suggesting they represent a more politically expedient target compared to other established industries that also rely on self-employed workers – known as ‘autónomos’.

However, delivery startups have been relatively reserved in discussing the potential impact of mandatory payroll employment for couriers on their business models and their pursuit of profitability.

Mark Tluszcz, CEO of Mangrove Capital Partners, and a long-standing critic of the gig platform model, commented to TechCrunch: “We have consistently believed that gig platforms would need to undergo substantial structural changes driven by national laws. Failing to recognize gig workers as employees risks creating a disadvantaged workforce lacking adequate rights and social protections. The pandemic has underscored the importance of ensuring all workers are protected, and it’s becoming increasingly difficult for gig platforms to dispute this.”

Algorithmic Transparency Required for Worker Management

As part of a recently announced reform agreement, the government has declared that upcoming legislation will mandate informing workers’ representatives about the criteria governing algorithms and AI systems used in their management.

This requirement extends to systems impacting employment access, performance monitoring, and worker profiling.

This initiative appears to be influenced by ongoing legal battles in Europe, particularly those concerning algorithmic management practices of ride-hailing platforms and drivers’ data access rights.

Challenges and Initiatives in Algorithmic Management

James Farrer, a former Uber driver who successfully contested the company’s employment classification in the UK – following a Supreme Court ruling recognizing the drivers as workers – is also involved in current challenges related to algorithm and data access.

He has established a non-profit organization aiming to create a data trust for drivers, facilitating collective bargaining efforts.

Similarly, Spanish unions are advocating for access to the algorithmic rules governing courier management, seeking to address the imbalance of power between platforms and workers.

Responses from Platform Companies

Uber provided the following statement in response to the Spanish government’s announcement:

Deliveroo also shared a statement with us:

Glovo initially declined to comment. Update: Co-founder Sacha Michaud subsequently provided this statement:

Recently, Uber has engaged in lobbying efforts for deregulation of platform workers in Europe, coinciding with the EU’s consultation on improving gig work conditions.

The company views the potential for a pan-EU framework as an opportunity to align regional employment rules with contemporary working models. However, this move has drawn criticism, with some alleging an attempt to diminish EU standards.

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