Requesting Microsoft Hotfixes Easily | Support Guide

Accessing Microsoft Hotfixes: A Simplified Process

It's a common observation that numerous hotfixes documented within the Microsoft Help and Support knowledge base aren't directly available for download. Often, obtaining these requires direct engagement with Microsoft support. However, many users are unaware of a concealed form on the Microsoft website.

This form facilitates requests for specific hotfixes, though its accessibility is limited. Fortunately, Rafael, from Within Windows, has developed a website called Hotfixr. Its sole function is to streamline access to this previously hidden request form.

Utilizing Hotfixr to Locate the Request Form

Consider, for instance, a Knowledge Base (KB) article detailing a hotfix for SQL Server. When attempting to download the associated file, users typically encounter a message.

This message directs them to contact Microsoft Customer Support Services to obtain the feature immediately.

The process is simplified by copying the KB number, generally located in the box at the upper right corner of the article.

This copied KB number can then be pasted into the designated textbox on the Hotfixr website.

Upon submission, users are redirected to the previously inaccessible form on Microsoft’s site. This allows for a direct request for the desired hotfix.

While providing an email address and submitting the request remains necessary, this method bypasses the need to directly contact support services.

Essentially, Hotfixr functions by submitting a form that redirects the user to a specific Microsoft webpage. The 'ID' placeholder within the URL is dynamically replaced with the KB number provided.

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=ID

This streamlined approach represents a time-saving convenience, particularly for those frequently performing maintenance on Microsoft products. It’s a resource potentially worth bookmarking.

Hotfixr – Obtain your necessary updates with ease!