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Employee Mental Healthcare | moka.care

February 4, 2021
Employee Mental Healthcare | moka.care

Introducing moka.care: A New Approach to Employee Wellbeing

moka.care is a French startup dedicated to enhancing the psychological health of individuals. Their business model centers around providing services directly to employers, who then extend access to their workforce.

Recent Funding and Key Investors

The company recently secured $3 million (€2.5 million) in funding led by Singular, a venture capital firm established by Jeremy Uzan and Raffi Kamber, previously of Alven. This funding round also saw participation from a substantial group of business angels.

  • Nicolas Dessaigne (Algolia)
  • Ning Li (Made.com, Typology)
  • Florian Douetteau (Dataiku)
  • Céline Lazorthes (Leetchi, MangoPay)
  • Pierre Dubuc (OpenClassrooms)
  • Marc-Antoine de Longevialle (LeCab)
  • Adrien Ledoux (JobTeaser)
  • Roxanne Varza (Station F)
  • Thibault Lamarque (CASTALIE)
  • Côme Fouques (Indy)

Addressing a Gap in Corporate Mental Health Support

moka.care identifies a deficiency in how companies currently address employee mental health. Traditional methods often involve providing a helpline number, a resource that frequently goes underutilized by employees.

A Personalized and Proactive Methodology

The startup differentiates itself through a unique, personalized approach. Recognizing that individuals have varying needs, particularly when experiencing distress, moka.care initiates a comprehensive assessment.

Upon initial contact, the company dedicates approximately thirty minutes to understanding the specific requirements of each individual.

Service Offerings: A Three-Pronged System

Following the initial assessment, moka.care offers three primary avenues of support:

  • Practitioner Recommendations: Connecting users with qualified professionals, including psychologists, certified coaches, and licensed therapists.
  • Group Sessions: Facilitating group discussions centered around relevant topics such as remote work challenges, work-life integration, and building self-confidence.
  • Educational Content: Providing access to resources designed to promote self-awareness and understanding of mental wellbeing.

Preventative Care and Early Intervention

A core tenet of moka.care’s philosophy is proactive mental health management. The company aims to address potential issues before they escalate into more serious conditions like chronic stress, fatigue, or burnout.

Removing Barriers to Access

To encourage participation, moka.care ensures the initial sessions are covered under employer plans, eliminating upfront costs for employees. Subsequent appointments are subject to standard fees.

Flexible and Risk-Free Employer Plans

moka.care offers employers a per-employee-per-month subscription model based on anticipated usage. This structure includes a unique guarantee: employers are not charged for unused services and receive refunds for overpayments.

Current Traction and Network

Currently, 30 companies are utilizing moka.care, representing a potential user base of thousands of employees. The startup collaborates with a network of approximately 50 practitioners.

This allows for a broad range of expertise and availability to meet the diverse needs of its users.

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