Microsoft Copilot Gains AI-Powered Research Tools

Microsoft 365 Copilot Gains Advanced AI Research Capabilities

Microsoft is integrating a sophisticated “deep research” functionality, powered by artificial intelligence, into Microsoft 365 Copilot, its AI-driven chatbot application.

A surge in the development of deep research agents for chatbots has been observed recently, with examples including OpenAI’s ChatGPT, Google’s Gemini, and xAI’s Grok.

The Core of Deep Research: Reasoning AI

These agents are fueled by reasoning AI models. These models demonstrate the capacity for logical problem-solving and self-verification of facts. Such capabilities are particularly valuable when undertaking comprehensive research on a given topic.

Introducing Researcher and Analyst

Microsoft’s specific implementations are named Researcher and Analyst.

Researcher leverages OpenAI’s deep research model – the same technology underpinning ChatGPT’s deep research features – alongside “advanced orchestration” and “deep search capabilities.”

Microsoft asserts that Researcher is capable of performing complex analyses. This includes the development of go-to-market strategies and the creation of quarterly client reports.

Analyst: Advanced Data Analysis

Analyst, conversely, is constructed upon OpenAI’s o3-mini reasoning model. It is “optimized to do advanced data analysis,” according to Microsoft.

Analyst approaches problem-solving through iterative steps, refining its analytical process to deliver detailed responses to inquiries.

Furthermore, Analyst can execute code written in the Python programming language to address intricate data queries. Microsoft also highlights the tool’s ability to display its analytical process for review.

Unique Access to Data

A distinguishing characteristic of Microsoft’s deep research tools is their access to both internal work data and the broader internet.

For instance, Researcher can utilize third-party data connectors to integrate data from various AI “agents,” tools, and applications such as Confluence, ServiceNow, and Salesforce.

Addressing the Challenge of Hallucinations

A significant challenge lies in mitigating the risk of inaccuracies or fabricated information – often referred to as “hallucinations” – within tools like Researcher and Analyst.

While models like o3-mini and deep research technologies are continually improving, they are not infallible. Instances of misattributed sources, flawed conclusions, and reliance on unreliable websites can occur.

Availability Through the Frontier Program

Microsoft is launching a new Frontier program. This program will provide Microsoft 365 Copilot customers with early access to Researcher and Analyst.

Participants in the Frontier program will be the first to receive access to these tools, beginning in April, as well as future experimental features for Copilot.