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Make Money From Home | Tech Skills Marketplace - CrossLoop

July 22, 2008
Make Money From Home | Tech Skills Marketplace - CrossLoop

Turning Tech Skills into Income with CrossLoop Marketplace

Do you possess strong technical abilities? Are you frequently sought out by friends and family for assistance with their tech issues? Do you actively share your knowledge on various online forums? Today, we will explore how to convert that technical expertise into a legitimate income stream using the CrossLoop Marketplace, all from the convenience of your home.

It’s important to note that this isn’t a scheme promising instant wealth; it necessitates genuine effort on your part. However, the opportunity to earn money while genuinely assisting others is a compelling prospect.

How CrossLoop Operates

CrossLoop offers a remarkably user-friendly remote desktop control solution for the individuals you are assisting. All they need to do is provide you with the code found on the Share tab and initiate the Connect button. The process is that straightforward.

CrossLoop expands upon this simplicity by providing an online Marketplace and personalized profiles. These profiles track the number of people you’ve helped, their ratings of your service, your areas of expertise, and your established rates.

You may observe the "Available Now!" button; this indicates my current online status within CrossLoop. You can toggle this presence on or off, but it’s a valuable signal to potential clients that you are readily available for assistance.

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Each user has a unique profile URL that you can share to attract business. Mine, for example, is:

http://www.crossloop.com/howtogeek

Please be aware that I do not currently offer assistance beyond helping friends and family, so contact requests will not be addressed. However, you are the one aiming to provide support, correct?

If you require assistance, our own Mysticgeek operates a PC Repair business, and you can request his help when he is online.

When a user clicks the Contact button, they are directed to a form where they can detail their needs. If you have completed your Rate Card, they can also select a pre-packaged service from a drop-down menu and provide further details in the message body.

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Upon form submission, you will receive an email with the details of their request. You can also receive notifications directly from the CrossLoop client if it is running.

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Receiving Payments Through CrossLoop

CrossLoop now facilitates easy payment reception from your clients directly on your profile page. They simply need to visit your profile, click the Send Payment button, and complete the form.

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To enable this form, ensure you have filled out the PayPal Email section on your profile.

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When the customer returns to your profile to send payment, you can politely request them to:

  • Click the link to "Tell a Friend about this helper" and spread the word about your services.
  • Bookmark your profile using the convenient "Bookmark This Profile" link, which utilizes AddThis! for easy bookmarking across various social platforms.

Leveraging the Marketplace

CrossLoop actively directs customers to you, provided you haven't opted out of the Marketplace. Your profile will appear in CrossLoop’s marketplace search results when potential clients seek assistance. For instance, when I searched the Windows Vista category in the "I Need Help" section, a comprehensive list of helpers was displayed.

If you are not currently listed in the Marketplace, navigate to your settings and click the link to "Upgrade to a helper account".

Remaining signed in to your CrossLoop client is recommended, as search results prioritize helpers who are "Available Now".

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To maximize your visibility in search results, thoroughly complete your profile with a comma-separated list of your areas of expertise in the Expertise section. Review other top profiles for inspiration, but ensure accuracy – avoid listing "Photoshop" if you aren't proficient in it.

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The "Your Rates" section is crucial. You can set fixed prices for your services or offer a "Contact Me" option. Consider creating bundled services like "Computer Cleanup and Spyware Removal" to clarify your offerings.

With CrossLoop actively promoting the marketplace, consistent high ratings from satisfied customers and maintaining an online presence will drive success.

Because online shoppers heavily rely on ratings and reviews, actively request positive ratings and comments from your customers, as these are prominently displayed on your profile. A substantial number of positive reviews will significantly enhance your ability to attract new clients.

You can also detail the assistance provided during each session. This improves your search ranking within CrossLoop and, as Google indexes CrossLoop profiles, can attract search traffic from users seeking solutions online.

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Beyond the marketplace, let’s explore additional methods for self-promotion.

Marketing Yourself Beyond the Marketplace

Understanding the system’s functionality, how can we proactively attract new clients? Numerous individuals require technical assistance, and online forums are filled with requests. We simply need to inform them about our remote support services through CrossLoop.

It’s important to strike a balance between promotion and spamming. Prioritize helpfulness, and your reputation will grow organically. Word-of-mouth referrals are the most effective form of advertising.

Widgets

CrossLoop provides numerous widgets that you can embed on your blog, MySpace, Facebook profile, or other platforms. These widgets display your expertise, ratings, and a contact button for direct communication.

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Access the widgets by clicking "Promote" in the top menu.

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A variety of widgets are available, supporting platforms like MySpace, Blogger, and Facebook.

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These badges automatically update with your session count and ratings, ensuring your online reputation remains current without requiring manual updates.

To leverage these widgets, maintain an active online presence. Starting a blog with helpful articles or promoting yourself through your social media profiles are effective strategies.

Forum/Newsgroup Signature

If you participate in online forums, you can often include a signature line with your CrossLoop URL. A simple message like "I'm a CrossLoop Helper" with a link is sufficient. Always review the forum’s rules to avoid violating any spam policies.

Email Signature

Include your CrossLoop URL and button in your email signature. Many email clients allow HTML signatures, enabling you to link the button directly to your profile.

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Further details on configuring your email signature can be found here.

Craigslist

Post a free ad on Craigslist promoting your services and rates. This solution allows you to market yourself in any city listed on Craigslist, not just your local area.

Buying Ads (Proceed with Caution)

Consider purchasing online advertisements to promote your services, but exercise caution and avoid significant investment until you confirm its effectiveness.

Word of Mouth

Encourage satisfied customers to recommend you to their friends. The link on your profile allows others to easily refer you. Mention this to your clients after providing excellent service.

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You can also use this feature to inform your own friends and family. CrossLoop can import your address books, allowing you to send a message announcing your new business.

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Cultivating Happy Customers

Satisfied customers are the cornerstone of a successful business. Here are some recommendations:

  • Relationships - This is a people-centric business, built on referrals. Cultivating these relationships will set you apart.
  • Service - Be polite, prompt, and friendly in all your online interactions.
  • Define the Problem - Accurately diagnose the issue, as many users may not understand the root cause.
  • Solution - Prioritize resolving their problem effectively.
  • Learning - Continuous experience enhances your ability to provide assistance. Educating customers fosters loyalty.
  • Trust, Integrity, Honesty - Maintain transparency and seek permission before making changes that could have consequences.
  • Free Value - Offering helpful tips or resolving minor issues without charge demonstrates goodwill.
  • Feedback - Actively solicit and learn from customer feedback.
  • Expertise - Only accept tasks within your skillset. Refer clients to other CrossLoop helpers if necessary.

Conclusion

If you possess technical skills, CrossLoop provides an excellent opportunity to generate income and gain experience from the comfort of your home. It also offers potential savings by reducing commuting costs. (Refer to this New York Times article on the impact of rising gas prices on online shopping).

With dedication and consistent effort, you could even transition to full-time earnings. The time to begin is now – start building your business today!

Visit the CrossLoop Marketplace and Download the Client

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