Amazon Echo Voice Purchasing: Enable, Disable & PIN Protection

Voice Ordering with Amazon Echo: A Comprehensive Guide
Your Amazon Echo device possesses a wide array of functionalities, and a particularly useful feature is the ability to place orders on Amazon using only your voice. This guide will detail the process of activating this capability, as well as how to deactivate it and implement PIN protection for added security.
Enabling Voice Purchasing
To begin utilizing voice ordering, you must first enable the feature within the Alexa app. This ensures that purchases are only initiated with your explicit permission.
Here's how to enable voice purchasing:
- Open the Alexa app on your smartphone or tablet.
- Tap the "More" icon, typically located in the bottom right corner.
- Select "Settings" from the menu.
- Choose "Voice Purchasing."
- Toggle the "Voice Purchasing" option to the "On" position.
Disabling Voice Purchasing
If you prefer to disable voice purchasing, the process is equally straightforward. This is recommended if you are concerned about accidental orders or unauthorized purchases.
Follow these steps to disable voice purchasing:
- Launch the Alexa app on your mobile device.
- Navigate to "More" and then "Settings."
- Select "Voice Purchasing."
- Toggle the "Voice Purchasing" option to the "Off" position.
Adding a PIN Protection Code
For an extra layer of security, you can require a PIN code to be entered before any voice purchase is completed. This prevents unauthorized purchases, even if voice purchasing is enabled.
Here’s how to set up a PIN code:
- Within the Alexa app, go to "More" then "Settings."
- Select "Voice Purchasing."
- Toggle "Require a confirmation code" to the "On" position.
- You will then be prompted to create a four-digit PIN.
Once a PIN is set, Alexa will request this code before finalizing any order placed through voice commands. This provides a crucial safeguard against unintended purchases.
By following these steps, you can effectively manage voice purchasing on your Amazon Echo, ensuring both convenience and security.
Understanding the Appeal and Control of Voice Purchasing
Individuals often discover this guide through search engines for a variety of reasons. A key motivator for many is the convenience of voice purchasing, particularly the ease of reordering frequently used items with a simple vocal command when supplies are depleted.
Conversely, others seek to disable voice ordering to prevent unintended purchases by children or housemates. Security concerns or the desire to avoid accidental orders also lead users to explore control options.
Even those intrigued by the concept of voice-activated Amazon orders may wish to implement a 4-digit PIN for added security and peace of mind.
Before adjusting settings, it’s important to understand how the voice ordering system functions. This allows for an informed decision regarding whether to enable, disable, or secure the feature with a PIN.
The following steps will detail how to manage your Amazon voice ordering preferences.
Utilizing Alexa for Order Placement
The Alexa platform facilitates voice-activated purchases of two primary categories: music and previously ordered physical goods. The restriction of voice ordering to reorders of physical items is a deliberate design choice. Amazon’s extensive product catalog, coupled with the complexities of conveying detailed product information – particularly variations in vendor offerings and shipping options – makes comprehensive voice-based shopping challenging.
Music Purchases via Alexa
Acquiring music through the Amazon Digital Music Store can be accomplished in two distinct ways. Users can actively search for specific songs, albums, or artists using voice commands such as:
Alexa, search for the song [title].
Alexa, find [album title].
Alexa, play new tracks by [artist name].
Alternatively, purchases can be initiated directly from a music sample currently playing. When a song is identified as a sample – often due to its absence from the Prime Music library – the following commands can be used:
Alexa, purchase this [song/album].
Alexa, add this [song/album] to my music collection.
All music acquired through Amazon Music is securely stored on your Amazon account, accessible across devices with the Amazon Music application installed.
Reordering Physical Products
Frequent Amazon shoppers, especially those leveraging the Subscribe & Save program for recurring purchases like household essentials, will likely find Alexa-enabled reordering exceptionally convenient. This method streamlines the process of replenishing frequently used items.
The command for reordering products through Alexa is remarkably straightforward:
Alexa, reorder [product name].
For instance, if you routinely purchase “Mr. Super Sparkle Toothpaste” from Amazon and are running low, simply stating “Alexa, reorder Mr. Super Sparkle Toothpaste” will prompt Alexa to confirm the order. She might respond with, “I located Mr. Super Sparkle Toothpaste in your purchase history. The total cost is $5.99. Shall I proceed with the order?” A simple “Yes” or “No” will finalize the action.
Should Alexa encounter difficulty identifying a suitable match or if you decline the proposed order, you can consult the Amazon Alexa app for alternative options and further details.
Managing Voice Purchasing on Alexa
If you are interested in utilizing your Alexa voice assistant for making purchases, it's important to verify that voice ordering is currently activated. Conversely, if you prefer to disable this functionality, the process is equally straightforward.
Begin by launching the Amazon Alexa application on your mobile device, or by accessing echo.amazon.com through a web browser while logged in with the Amazon account associated with your Echo device.

Within the Alexa interface, locate and select "Settings" from the left-hand navigation menu. Then, choose the "Voice Purchasing" option, as illustrated.

The "Voice Purchasing" area features a toggle switch next to the label "Purchase by voice". Activate or deactivate voice purchasing by switching this toggle to the desired position.
Protecting Voice Purchases with a PIN
Within the Voice Purchasing settings, a further adjustment can be implemented. If you desire the convenience of voice purchasing but wish to introduce a PIN code for enhanced security, either to avoid unintended purchases or to restrict purchases by other Echo users, this option is available.

Navigate to the "Require confirmation code" area and input a four-digit code. Confirm your selection by choosing "Save Changes" after entering your desired code, thereby activating the new security measure for your Echo device.
It’s crucial to understand two key aspects of the PIN code functionality. Firstly, the code must be verbally stated during the voice ordering process. Secondly, the PIN is displayed in clear text within the Amazon Alexa application.
Important Considerations
While not foolproof, this system offers a valuable layer of protection. We strongly advise choosing a unique PIN specifically for this purpose. Avoid reusing PINs used for sensitive accounts like banking or those securing restricted content.
This precaution is sensible, as the PIN may be overheard by others. Nevertheless, it effectively prevents unauthorized purchases by anyone with access to your Echo.
Furthermore, the act of verbally confirming the PIN – reminiscent of a starship security protocol – provides a moment for thoughtful consideration before finalizing a purchase, potentially preventing accidental orders.
Do you have questions regarding your Amazon Echo or the Alexa voice assistant? Please submit your inquiries to ask@howtogeek.com, and we will endeavor to provide a helpful response.