Add Google Call Widget to Website - Easy Guide
Leveraging the Google Call Widget for Enhanced Communication
Integrating a Google Call Widget into your website or blog empowers visitors to reach out to you directly through your established Google Voice number.
This widget presents a streamlined and economical method for delivering real-time customer assistance, all while safeguarding your personal phone number from direct exposure.
How the Call Widget Functions
The Call Widget operates by initially utilizing Google Voice to initiate a call to the number entered by the visitor within the widget’s interface.
Upon successful connection, the user receives a prompt to connect with the designated number you’ve pre-configured for the widget.
Google Voice then seamlessly bridges the two numbers, establishing a direct line of communication almost instantaneously.
This process allows for immediate conversations without requiring the customer to have your actual phone number.
- The widget simplifies customer contact.
- It offers a cost-effective support solution.
- Your personal number remains private.
Integrating a Google Call Widget
Access your Google Voice account and select the gear icon located in the upper-right corner of the screen. From the options presented, choose “Voice settings.”
To designate a phone number for the Call Widget to utilize, click the “Add another phone” link. Should you prefer to employ your Google Voice number as the default, requiring call acceptance via your computer, proceed directly to step 5.
Provide the necessary details – name, number, and phone type. If selecting “Mobile” as the phone type, you can also choose to receive text messages on that number. Confirm your entries by clicking the “Save” button, which will return you to the “Phones” tab.
Initiate phone number verification by clicking the “Verify Now” link adjacent to the newly added number, then selecting the “Connect” button. Google Voice will then call the specified number, requesting you to input a verification code. Completion of this step enables the number for use with the Call Widget.
Select the checkbox corresponding to the phone number you wish the Call Widget to use. If your Google Voice number is preferred, leave all checkboxes unchecked. Navigate to the “Call Widgets” tab once your selection is made.
To create a new Call Widget for your website, click the “Add a new Call Widget” link. The selected number from step 5 will be utilized by this widget.
Complete the required fields, including the widget name. Choose your preferred call receiving method, select a greeting, or record a custom one. Specify how the call should be presented to the customer when connected. Save your settings by clicking the “Save changes” button.
Highlight and copy the entire text within the “Embed” field. This code snippet will be integrated into your website or blog page.
Open the webpage where you intend to embed the Call Widget using an HTML editor. Locate the desired insertion point within the HTML code, such as a sales page or sidebar. Paste the copied code. Save the HTML file, upload it to your server, and verify the Call Widget’s appearance on the page.
Additional Notes
Many blogging platforms offer widget functionality, including HTML or text widgets. If you are adding a Call Widget to a blog, utilize an HTML or text widget and paste the code into it. Save your changes and view the page.
Here’s an example using WordPress:
To test the widget’s functionality, click the Call Widget image and enter your name and a phone number, such as your mobile phone. Check the “Keep number private” box if you wish to conceal your number from the call recipient. Click “Connect,” and Google Voice will handle the rest.
Enhancing Customer Communication
Integrating a Google Call Widget into your website provides a streamlined method for customers to connect with you via voice. This functionality is offered without the necessity of displaying your direct phone number publicly.
Widget Configuration and Flexibility
The system allows for the setup of multiple Call Widgets, each capable of directing calls to different designated numbers. Number verification is a prerequisite for configuration.
Handling Missed Calls
Should a customer initiate a call through the Call Widget during periods of unavailability, Google Voice seamlessly redirects the caller to voicemail.
Furthermore, you will receive an email notification informing you of the missed call, ensuring prompt follow-up. This represents a significant enhancement to customer service protocols.
This system offers a convenient and efficient way to manage customer interactions and maintain a high level of responsiveness.