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google to add covid-19 vaccine information panels to search

AVATAR Sarah Perez
Sarah Perez
Consumer News Editor, TechCrunch
December 10, 2020
google to add covid-19 vaccine information panels to search

Google recently announced the implementation of a new search capability designed to display a directory of approved vaccines available in a user’s geographic area, alongside detailed information regarding each vaccine. This feature is initially launching in the United Kingdom, following the country’s earlier emergency authorization of the BioNTech/Pfizer COVID-19 vaccine. The company states that the functionality will be expanded to additional countries as their respective health organizations grant vaccine authorizations.

This feature will be prominently displayed at the top of Google.com search results when users inquire about COVID-19 vaccines, presenting verified information in a dedicated box above the standard search listings, with a link back to the relevant health authority. The information panel will incorporate two distinct tabs. One tab will provide a comprehensive overview of the vaccine, appearing above the “Top Stories” section and linking to both local and national resources, such as official government websites. The second tab will curate news coverage specifically related to the vaccine in a separate area.

google to add covid-19 vaccine information panels to searchGoogle has presented these new search panels as a means of combating the spread of vaccine misinformation and addressing public hesitancy on a large scale.

However, a separate division of the company, YouTube, experienced issues with the dissemination of COVID-19 misinformation and conspiracy theories throughout the pandemic. While YouTube prohibited “medically unsubstantiated” content in April and previously banned conspiracies linking COVID-19 to 5G technology, it did not ban misinformation concerning COVID-19 vaccines until October. Essentially, the platform did not proactively establish a policy to address all forms of COVID-19 misinformation, instead waiting to tackle the spread of anti-vaccine content until vaccine approvals were anticipated. Consequently, videos containing false claims – such as assertions that vaccines would be fatal, cause infertility, or involve microchip implantation – were not officially subject to YouTube’s policies until October.

Furthermore, even after the ban was implemented, research indicated that YouTube’s moderation systems failed to identify a significant number of anti-vaccination videos.

This represents an ongoing challenge for the video platform. YouTube has consistently struggled to effectively address anti-vaccine content, and has, at times, even permitted videos containing prohibited anti-vaccine material to generate revenue.

google to add covid-19 vaccine information panels to searchGoogle today minimized concerns regarding YouTube’s challenges in combating misinformation, highlighting that its COVID-19 information panels on YouTube – which provide authoritative information – have been viewed over 400 billion times.

However, this statistic also illustrates the extensive volume of videos being published by YouTube creators concerning the pandemic, frequently based solely on personal opinions.

Google reported that it has removed more than 700,000 videos containing dangerous or misleading COVID-19 health information to date. However, if the platform were subject to regulation, the decision regarding the removal of videos with harmful information, the definition of misinformation, and the penalties for creators would not rest solely with Google.

The company also emphasized its efforts to support YouTube creators by connecting them with medical professionals to produce engaging and accurate content for their audiences, and it has contributed $250 million in Ad Grants to assist over 100 government organizations in running public service announcements about COVID-19 on the video platform. In April, Google provided $6.5 million to support COVID-19 fact-checking initiatives and is now allocating an additional $1.5 million to establish a COVID-19 Vaccine Media Hub.

#google#covid-19#vaccine#information#search#health

Sarah Perez

Sarah began her career as a journalist with TechCrunch in August 2011. Before this, she dedicated more than three years to ReadWriteWeb as a staff member. Earlier in her professional life, Sarah gained experience in the Information Technology sector, working in various fields such as finance, commerce, and software development. For inquiries or to confirm communications originating from Sarah, please reach her at sarahp@techcrunch.com or through Signal using the encrypted handle sarahperez.01.
Sarah Perez