Free 411 Directory Assistance

The High Cost of Directory Assistance and a Free Alternative

Many telephone providers impose substantial charges for directory inquiries. Recent checks indicated that costs at major companies like AT&T exceeded one dollar. This expenditure on simple information seemed unnecessary, and resources could be better allocated to more enjoyable pursuits.

This article introduces Goog-411, a service offering a compelling alternative. By dialing 1-800-GOOG-411 (1-800-466-4411) from any US phone, users gain access to free directory assistance.

Using Goog-411

The service begins with an automated greeting, followed by clear and intuitive voice prompts. Initially, the system requests the user’s city and state. Following this, the user is prompted to state the desired business listing – for example, a pizzeria, auto repair shop, or a specific chain like Burger King.

The voice recognition proved remarkably accurate, consistently understanding requests even with varied accents. This contrasts sharply with experiences using 800-free-411, where comprehension was often problematic and frustrating.

Features and Benefits

Goog411 offers more than just a phone number. It can complete the call for you at no cost. Alternatively, it can send a text message containing the listing, a website link, a map with directions, and other relevant details.

A comprehensive list of available commands can be found here. This information is easily stored on mobile devices. Currently in its beta phase, the service is notably free of advertisements.

Google SMS for International Users and Beyond

Currently, Goog411 is limited to users within the United States. However, international readers can utilize Google SMS as a comparable solution.

To access Google SMS, save the number 466453 with the contact name "Google" in your phone. Then, text your query to this number to receive a wealth of free information.