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FastCustomer: Skip the Hold - Direct Customer Service Access

August 21, 2011
FastCustomer: Skip the Hold - Direct Customer Service Access

Eliminating Customer Service Wait Times with FastCustomer

A significant majority of individuals have encountered the annoyance of prolonged hold times when attempting to reach a customer service representative. FastCustomer aims to resolve this issue by minimizing the time you spend waiting for assistance.

The platform boasts an extensive directory of companies within its applications for both iPhone and Android devices. Users simply select the desired company and initiate a "Have someone call me" request.

How FastCustomer Works

FastCustomer intelligently navigates the Interactive Voice Response (IVR) system, patiently endures the hold queue, and then establishes a direct connection to a live agent on your behalf.

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Currently, the service is limited to users within the United States. However, expansion into international markets is planned for the future. Future development also includes the introduction of premium, paid subscription options.

At present, FastCustomer is offered entirely without charge, providing a valuable resource for US customers seeking to conserve time and effort during customer support interactions.

Key Features of FastCustomer

  • Bypass lengthy hold times when contacting customer support.
  • Accessible through dedicated iPhone and Android applications.
  • Comparable Services: LucyPhone, IVRHacks, DialAHuman, and GetHuman offer similar functionalities.

Further information about FastCustomer can be found at www.fastcustomer.com.

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