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ChatGPT Outage: OpenAI Confirms Service Restored

January 23, 2025
ChatGPT Outage: OpenAI Confirms Service Restored

ChatGPT Experiences Service Interruption

A significant outage impacted OpenAI’s ChatGPT platform on Thursday, disrupting access for numerous users.

Reports of accessibility issues began surfacing early in the day, affecting both web and other platform access to ChatGPT. OpenAI officially recognized the problem at 5:12 a.m. Pacific Time, as indicated on the ChatGPT status page hosted on their website.

Identification and Resolution

The underlying cause of the disruption was pinpointed within approximately one hour of initial reports.

A status page update, posted at 5:43 a.m., confirmed that a solution was being actively implemented. Further updates at 7:09 a.m. indicated the fix had been deployed and was undergoing monitoring to ensure stability.

chatgpt suffered a major outage this morning, but openai says it’s back upAs of the time of publication, this journalist successfully logged into ChatGPT via the web interface.

API Downtime Also Resolved

Alongside the core ChatGPT service, OpenAI’s API also experienced downtime this morning. However, OpenAI has since communicated that this issue has been resolved.

Recent History of Outages

Extended periods of downtime are uncommon for ChatGPT, though not unprecedented. Similar disruptions have occurred in the recent past.

In December, ChatGPT, the OpenAI API, and OpenAI’s video generation tool, Sora, all faced significant service interruptions. OpenAI promptly acknowledged the issue and initiated corrective measures.

Restoration of full functionality across all tools ultimately required approximately three hours.

The December outage was later attributed to complications arising from a newly implemented telemetry service.

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