Fire TV Cube Now Supports Two-Way Video Calls - Amazon Update

Amazon revealed in September its plans to integrate video calling functionality into its Fire TV ecosystem. Today, the company confirms that two-way video calling is now functional on Fire TV Cube devices (2nd generation). This new capability allows users to connect a compatible third-party webcam to their Fire TV Cube to initiate and receive video calls directly on their television, connecting them to other Alexa-enabled devices with screens.

This means users can connect with other Alexa users who own a Fire TV Cube, an Echo device featuring a screen such as the Echo Show, or even those with the Alexa app installed on their smartphones or tablets.

According to Amazon, for this feature to operate correctly, external video cameras must adhere to specific minimum specifications, including UVC compatibility, a resolution of 720p, and a frame rate of 30 fps. However, Amazon suggests that cameras offering 1080p resolution and a 60-90 degree field of view (FOV) will deliver a superior experience. The use of 4K webcams is not advised.

The company also indicates that optimal performance is achieved with a camera positioned between six and ten feet from the TV, with a maximum distance of twelve feet.

Connecting the webcam to the Fire TV Cube requires a Micro USB to USB adapter.

Amazon suggests the Logitech C920, Logitech C922x, Logitech C310, Aukey PC-LM1E, and Wansview 101JD webcams for those wishing to test the new functionality.

After establishing the connection, users must access the Alexa app on their mobile device to activate messaging and calling features, if they haven’t already, and synchronize their contacts.

To begin a call, Alexa users can use voice commands such as “Alexa, call Julie’s Echo.” They can then manage the call using further voice instructions like “Alexa, turn video on,” “Alexa, increase volume,” “Alexa, accept call,” and “Alexa, end call,” among others.

Video chat functionality has become a standard feature for smart displays, including Amazon’s Echo Show. Extending this capability to larger television screens in the living room is a logical progression. However, unlike its competitors, Amazon currently lacks a built-in suite of communication applications like Google’s Nest Hub Max with Google Meet and Duo, or Facebook Portal’s access to Facebook and WhatsApp. This could potentially affect the feature’s widespread adoption, as it necessitates that both parties are within the Amazon ecosystem.

Amazon states that the rollout of this new Fire TV Cube feature, enabling two-way video calls, will commence today.