Bumble recently implemented a new function designed to deter malicious individuals from utilizing the “unmatch” capability to evade those they have harmed. Now, Tinder is introducing a comparable update. The company revealed on Friday that an upcoming app revision will simplify the process for users to report individuals who have employed the unmatch function to conceal abusive behavior. However, in Tinder’s situation, the focus is on streamlining access to reporting instructions, rather than providing victims with a direct reporting option within the chat interface.

Tinder clarifies that users have consistently had the ability to report any individual on the platform, even after being unmatched. Nevertheless, many users were likely unaware of this process, as the app’s interface lacked clear guidance on reporting a conversation after it was removed.

With the forthcoming update, Tinder intends to integrate its “Safety Center” shield icon into the Match List, where conversations are displayed. This icon will direct users to the Safety Center within the app, offering instructions on reporting users who are no longer visible on the Match List due to having initiated an unmatch.

The report also highlighted how individuals with harmful intentions were exploiting the dating app’s “unmatch” feature to avoid accountability. Once a user is unmatched, the chat history disappears, potentially hindering the victim’s ability to report the abuse to Tinder or law enforcement, if necessary.

While Tinder was the primary focus of the report, Bumble promptly responded by modifying how unmatching functions within its app. Instead of deleting the chat upon unmatching, Bumble now displays a message indicating that the other user has ended the conversation, offering the option to either delete the chat or submit a report.

Bumble’s approach is more effective due to the ability to report directly from the messaging inbox. Conversely, Tinder is simply directing users to its help documentation—the Tinder Safety Center—to learn the reporting procedure. This additional step could discourage reporting, as it is less convenient than a straightforward “Report” button.

Tinder also did not address the other concerns raised by the investigation, which indicated that many reports lacked follow-up or transparent information about the measures Tinder was implementing to resolve the issues.

The company stated that it will continue to acknowledge receipt of reports and assure users that appropriate action will be taken. Tinder also added that it will provide links to qualified resources for crisis intervention and survivor assistance, remove accounts reported for violent crimes, and cooperate with law enforcement investigations when required. However, these measures should be standard features for any dating application, rather than achievements to be celebrated.

Tinder emphasized that it would not eliminate the unmatch feature, citing its importance for user safety and privacy. This appears to overlook the central issue of the complaints. Tinder users were not objecting to the existence of the unmatch function itself, but rather to its misuse by individuals seeking to evade consequences for abusive behavior.

The company did not specify a precise timeframe for the implementation of these changes, other than stating they would occur in the “coming weeks.”

Today, Tinder’s parent company also announced a collaboration with RAINN, a prominent anti-sexual violence organization, to conduct “a thorough evaluation of sexual misconduct reporting, moderation, and response procedures across Match Group’s dating platforms” and “to collaborate on enhancing existing safety systems and tools.”

The organization will assess Tinder, Hinge, and Plenty of Fish to identify optimal practices. Match stated that the partnership is effective immediately and will continue through 2021.

“All individuals deserve secure and respectful interactions, and we are dedicated to contributing to safer communities on our platforms and beyond,” stated Tracey Breeden, Head of Safety and Social Advocacy for Match Group, in a press release. “By partnering with respected, forward-thinking organizations like RAINN, we will enhance safety protocols and strengthen support for survivors of sexual assault. Safety challenges are widespread throughout society. We are committed to developing practical solutions through collaborative efforts with experts to foster innovative, industry-leading safety approaches,” she continued.