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startups must curb bureaucracy to ensure agile data governance

AVATAR Jon Loyens
Jon Loyens
April 1, 2021
startups must curb bureaucracy to ensure agile data governance

The Central Role of Data Management in Modern Organizations

Currently, all businesses operate with data as a core component. This holds true across all industries, not just those focused on technology. Consequently, it’s crucial to analyze how data management impacts both the enhancement and hindrance of productivity and teamwork within companies.

Historical Roots of Data Management

Although “data management” often evokes images of extensive data centers, its foundational principles are much older than computers. Throughout history, from early censuses and electoral processes to the establishment of banking systems, people and organizations have consistently dealt with collecting and interpreting data.

A frequently cited illustration is Florence Nightingale, a British nurse. During the Crimean War, she meticulously documented and visually represented patient data to expose the poor conditions in military hospitals. Today, Nightingale is celebrated as both a humanitarian figure and a pioneer in the field of data science.

The Evolution of Formal Data Roles

As technology advanced and data volumes increased, data management became formalized with roles such as “database analyst” and “chief data officer.” This formalization brought new challenges, especially concerning legal compliance. Lawmakers introduced stringent data protection regulations, most prominently the EU’s GDPR legislation.

Data Management vs. Data Governance

This regulatory landscape often caused organizations to equate data management with data governance. The focus shifted towards establishing controls, implementing audit trails, and adopting a protective approach.

Such a defensive posture is understandable, considering the potential financial and reputational risks associated with data mismanagement and breaches. However, this can be shortsighted. Excessive caution can impede an organization’s ability to leverage the advantages of data-driven collaboration, particularly in areas like software and product development.

Unlocking Collaborative Potential

  • Effective data management is vital for productivity.
  • Historical precedents demonstrate the long-standing importance of data analysis.
  • Regulatory compliance necessitates robust data governance.
  • A balanced approach is needed to avoid stifling innovation.

Ultimately, successful organizations will be those that can navigate the complexities of data management, balancing security and compliance with the need for open collaboration and insightful analysis.

The Perils of a Defensive Data Strategy

A defensive posture regarding data often results in increased bureaucratic processes. Organizations begin to define roles such as data stewards and data custodians to manage internal data access requests.

Above these roles, a governance council is frequently established. This council issues directives and sets operational guidelines, often without direct involvement in day-to-day operations.

Inevitably, this structure leads to the creation of obstacles. These impediments are detrimental to business efficiency.

The initial indication of a problem typically appears as “data breadlines.” Employees requiring essential data are forced to justify their needs to the responsible parties, resulting in significant time loss.

This delay is damaging in itself. However, the resulting cultural shift is even more concerning.

Individuals are inherently inclined to solve problems, and this is particularly true for software engineers. Consequently, they begin to devise methods to bypass established protocols.

This often involves accumulating data within isolated “silos.” Effective collaboration is undermined, and discrepancies arise as teams operate with divergent data versions.

Such a centralized, top-down methodology mirrors outdated waterfall methodologies. These approaches are no longer suitable for an industry that prioritizes, and indeed requires, rapid iteration and responsiveness.

Prioritizing People Over Procedures

The opening principle of the Agile Software Development Manifesto – frequently called the “Agile Manifesto” – emphasizes “Individuals and interactions over processes and tools.” This suggests empowering developers with the freedom to determine the best methods for task completion, allowing them to define their own workflows as required.

This concept fundamentally contrasts with traditional, top-down data governance structures.

Adaptability is crucial for harmonizing team requirements with the data security and governance demands of the business. Successful implementation begins with cooperative efforts between data protection personnel and those who utilize data in their daily operations.

A shift in organizational culture is necessary, moving away from a rigid hierarchy towards a more streamlined, collaborative model.

Facilitating Collaboration and Removing Obstacles

Gaining a comprehensive understanding of all stakeholders’ needs allows organizations to identify and eliminate impediments. This transition necessitates a change in perspective, from a purely “defensive” posture to a proactive one.

Traditional gatekeepers should be replaced with clear, concise guidelines that foster iteration, mutual comprehension, and collaboration, while also providing scalability.

Data governance should enable, not hinder, innovation.

  • Focus on empowering data users.
  • Establish clear, accessible rules.
  • Prioritize iterative improvements.

By embracing these principles, organizations can unlock the full potential of their data assets.

The Benefits of a Data-Driven Approach

The success observed in many leading global companies is frequently linked to their adoption of an agile, data-driven operational culture.

Consider Netflix as a prime example. The company’s foundational principle centers on prioritizing “people over process,” directly echoing a core tenet of the Agile Manifesto. A key attribute sought in prospective hires is the capacity to leverage data in conjunction with their professional judgment.

Netflix intentionally empowers its workforce with the autonomy to make choices and assume accountability for the outcomes. This freedom is a deliberate strategy.

Given the nature of Netflix’s business, this strong focus on data is entirely logical. Substantial, multi-million dollar investments are routinely made in original television shows and films.

Consequently, the ability to make definitive determinations regarding the continuation, renewal, or cancellation of these projects is paramount. Effectively conveying data-supported insights to those responsible for decision-making is, therefore, critically important.

Airbnb provides another compelling illustration. The company was compelled to distribute its data management and scientific methodologies as it experienced rapid global expansion beyond its initial base in San Francisco.

To address this, Airbnb integrated data scientists directly into individual teams, thereby eliminating bottlenecks and enhancing access to crucial insights. The agile methodology prioritizes iterative development, and data has guided each stage of Airbnb’s evolution.

Both of these organizations embraced a data-driven mindset either from their inception or during their periods of rapid growth. However, implementing the principles of agile data management doesn’t require the scale of a venture capital-funded enterprise.

The fundamental requirement is a readiness to re-evaluate existing processes, transitioning from a rigid system based on fixed regulations to one that adapts to individual needs and remains flexible in response to changing conditions. This is fundamentally a shift in perspective, not a technological challenge.